Inside Sales Representative

General Information

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City

Winnipeg

State/Province

Manitoba

Country

Canada

Department

INSIDE SALES (TELESALES)

Date

Tuesday, February 25, 2025

Working time

Full-time

Ref#

20035083

Job Level

Individual Contributor

Job Type

Experienced

Job Field

INSIDE SALES (TELESALES)

Seniority Level

Associate

Currency

CAD - Canada - CA

Annual Base Salary Minimum

36,120

Annual Base Salary Maximum

72,240

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers (https://www.xerox.com/en-us/jobs) . If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search (https://xerox.avature.net/en_US/careers) .

Sales: Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

Inside Sales Representative in this role, you will be responsible for developing and maintaining relationships with new and existing customers, managing sales processes, and driving business growth through effective sales strategies. Your primary focus is to support your assigned account manager in reaching targets and providing additional value through reaching out to prospects via phone, email, and other communication platforms to promote our products and services.

Responsibilities:

• Conduct outbound calls and reach out to potential leads to generate sales. (Target 25 per month)

• Respond to customer inquiries and provide detailed information about our products and services.

• Maintain a thorough knowledge of the company’s products, pricing, and promotions to effectively communicate to customers.

• Utilize CRM systems to manage customer interactions, record details of inquiries, complaints, or comments, as well as actions taken.

• Achieve and exceed monthly team sales targets.

• Prepare renewals and Deal registration reports and analyze data to understand sales trends and potential areas for improvement and to initiate proactive renewal selling.

• Follow up with customers to ensure satisfaction, manage accounts, and encourage repeat business and referrals.

• Process orders and quotes, ensuring accuracy.

Key Responsibilities:

-Lead Generation:

• Conduct outbound calls (from MQL generated campaigns) and emails to prospects to generate interest in our products/services.

• Qualify leads and set appointments for further engagement by the sales team and vendor reps to create a 4-legged call. (target 3 a quarter- with Teir 1 vendors)

-Sales Presentations:

• Deliver compelling product/service presentations to potential customers and assist with RFP and Tenders.

• Clearly articulate the value proposition and benefits of our offerings of our tier 1 vendors to articulate a 360 selling solution.

• Address customer questions and objections to facilitate the sales process.

-Pipeline Management:

• Manage and maintain a sales pipeline, tracking leads and opportunities.

• Enter and Maintain Deal regs and renewals of Deal regs.

• Provide regular updates on sales activities, progress, and challenges.

-Relationship Building:

• Cultivate and maintain positive relationships with prospects and existing customers.

• Work collaboratively with other team members to ensure customer satisfaction and retention.

• Work to build and collaborate with our strategic vendor account managers.

-Sales Targets:

• Meet or exceed monthly and quarterly sales team targets.

• Providing exceptional support to assigned AM through accurate efficient quoting.

Skills:

• Strong selling and negotiation skills.

• Ability to build rapport quickly with customers.

• Capable of working independently and as part of a team.

• High level of motivation and persistence.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.