Work Location:

Wilmington, Delaware

Hours:

40

Pay Details:

$110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Risk Management

Job Description:

The Credit Risk Senior Manager, is responsible for designing, developing, implementing, and validation of various First Party Fraud & Credit Abuse strategies. These strategies include, but are not limited to, adjudication, account and exposure management, collection treatments, financial return optimization. This role provides essential information, interpretative and detailed analysis, and assist implementing key fraud strategies to ensure decisions are made within the TD risk appetite framework, adhere to fraud standards, and comply with all regulatory requirements and guidelines. This specific role resides with-in the CCUL Credit Management first line of defense and is accountable for Consumer Unsecured Lending & Strategic Card portfolios. The incumbent is responsible for developing First Party Fraud & Credit Abuse strategies leveraging both internal TD data and external credit bureau / vendor solutions & attributes. This includes conducting cohort time series analysis of fraud, Risk Adjusted Margin, ROE, and other metrics, under guidance, to optimize false-positives and key fraud performance Indicators. Review of fraud attacks/ emerging threats to understand & address coverage gaps within strategies, policies, procedures, and prioritizations to deliver on fraud loss plans is expected. In-addition the incumbent will have high cross-functional and partner interactions and must possess strong interpersonal skills.

Depth & Scope:

• Performs functions noted for Risk Manager I

• Generally an expert at the enterprise or group business level

• Acts as the primary regulatory interface on risk issues and requirements for a key business segment of the Bank and assesses and provides direction for existing and new regulations

• Interfaces with teams beyond risk in a cross-functional manner

• Represents business on corporate initiatives and identifies key risks and implications and provides direction in complex situations

Education & Experience:

• Bachelor's degree required; Graduate degree preferred or progressive work experience in addition to experience below

• 10+ years' experience required

• Experience in First party fraud or credit risk management within the credit card sector of financial services preferred

• Understanding of payment risk, fraud life cycle management, including emerging fraud risks and trends is desired

• Proficient PC skills in MS Office and a variety of PC-based analytical and reporting software packages

• Experience with the use of Relational Databases and the process of Extract Transform Load (ETL) using common languages such as SQL or SAS

• Extensive experience working with SAS, SQL, Python, R, MATLAB, Tableau etc. preferred

• Working knowledge of SAS Enterprise Miner, FICO Model Builder or Angoss Knowledge Seeker

• Exceptional quantitative and analytical skills, with ability to identify patterns, trends, and insights; Conduct risk/reward trade-off analysis is highly desired

• Strong analytical and problem solving skills are required to interpret data and draw conclusions

• Strong critical thinking skills preferred for interpreting results

• Flexibility to adapt to rapidly changing requirements

• Extremely strong attention to detail with ability to manage a range of tasks and prioritize

• Proven ability to develop and maintain productive business/peer relationships

• Superb written and verbal communication skills

• Experienced in developing and presenting recommendations to Senior Management

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional

• International Travel – Never

• Performing sedentary work – Continuous

• Performing multiple tasks – Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds – Occasional

• Sitting – Continuous

• Standing – Occasional

• Walking – Occasional

• Moving safely in confined spaces – Occasional

• Lifting/Carrying (under 25 lbs.) – Occasional

• Lifting/Carrying (over 25 lbs.) – Never

• Squatting – Occasional

• Bending – Occasional

• Kneeling – Never

• Crawling – Never

• Climbing – Never

• Reaching overhead – Never

• Reaching forward – Occasional

• Pushing – Never

• Pulling – Never

• Twisting – Never

• Concentrating for long periods of time – Continuous

• Applying common sense to deal with problems involving standardized situations – Continuous

• Reading, writing and comprehending instructions – Continuous

• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.