Summary You are encouraged to read the entire announcement before you submit your application package. Your application may not receive full consideration if you do not follow the instructions as outlined. This position is in the Ronald Reagan Building and International Trade Center, 1300 Pennsylvania Ave., NW., Washington, DC, in the Office of Security, Personnel Security Division, Background Investigation Branch, at the U.S. Agency for International Development (USAID). Responsibilities Supervises staff members engaged in performing personnel functions and customer service actions. Responsible for initial case intake, the review of security forms, conducting investigative inquiries for the purpose of initiating personnel security background investigations. Estimates and reports on progress in meeting established milestones and deadlines for completion of assignments, projects, and tasks. Serves as an expert in the use of the electronic application (eAPP) database for submission of security clearance investigations. Reviews a weekly report of all branch cases that are overdue to determine if cases are adequately assigned and meeting the investigative standards and deadlines. Makes recommendations to management on cases. Determines the adequacy and completeness of investigations and evaluates the authenticity, veracity, and pertinence of the data presented. Requirements Conditions of Employment Qualifications Specialized Experience: One year of specialized experience which includes a) Leading staff members engaged in performing personnel security functions; b) Performing initial case intake to review security forms and conduct investigative inquiries for initiating personnel security background investigations; c) Reporting on personnel security cases to provide a status of outstanding or overdue cases; AND d) Assigning personnel security cases to staff members. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience relevant to the position's duties to be filled, including volunteer experience. CTAP/ICTAP candidates will be referred to the selecting official if they are found well qualified. Well-qualified means an eligible employee who possesses the knowledge, skills, and abilities that clearly exceed the position's minimum requirements. A well-qualified employee must meet the qualification and eligibility requirements of the position, including any medical qualifications, suitability, and minimum education and experience requirements, meet all selective factors (where applicable); meet quality ranking factors and are assigned a score of 85 or higher; be physically qualified with reasonable accommodation to perform the essential duties of the position; meet any special qualifying U.S. OPM-approved conditions; AND be able to satisfactorily perform the duties of the position upon entry without additional training. A well-qualified candidate will not necessarily meet the definition of highly or best qualified when evaluated against other candidates who apply for a particular position. Selecting officials will document the job-related reason(s) for qualification determinations in the absence of selective and quality ranking factors. Education This position does not have a positive education requirement. Therefore, no transcripts are required. Additional Information Time-in-grade requirements must be met by the closing date. This means that you must have served at least 52 weeks at the next grade level (or equivalent) below the grade advertised on this vacancy announcement. USAID is an independent Federal Government agency that receives overall foreign policy guidance from the Secretary of State. With headquarters in the District of Columbia, we operate in more than 100 countries worldwide, playing an active and critical role in the promotion of U.S. foreign policy interests. When crisis strikes, when rights are repressed, when hunger, disease, and poverty rob people of opportunity, USAID acts on behalf of the American people to help expand the reach of prosperity and dignity to the world's most vulnerable people. USAID employees and contractors must commit to maintaining a workplace free of sexual misconduct, including harassment, exploitation, and abuse, and adhere to USAID's Counter-Trafficking in Persons Code of Conduct. For information on the effort to counter all forms of human trafficking, including the procurement of commercial sex acts and the use of forced labor, visit http://www.state.gov/g/tip. For more information about USAID, visit http://www.usaid.gov. This announcement may be used to fill additional vacancies. Direct Deposit/Electronic Funds Transfer is required. Moving and relocation expenses are not authorized. Mythbuster on Federal Hiring Policies: https://hru.gov/Studio_Recruitment/tools/Mythbuster_on_Federal_Hiring_Policies.pdf. EEO Policy: EEO Policy Statement. Veterans' Information: Veterans Information. Telework: https://www.telework.gov/. Selective Service Registration: http://www.sss.gov/. Reasonable Accommodation Policy: USAID is committed to equal employment opportunity; therefore, reasonable accommodations are available to applicants and employees with disabilities. If you need an accommodation for any part of the application and hiring process, please notify the Reasonable Accommodation Division in the Office of Civil Rights at reasonableaccommodations@usaid.gov. Reasonable accommodation decisions are made on a case-by-case basis. To learn more about the Reasonable Accommodation Division, please visit our website at: https://www.usaid.gov/careers/reasonableaccommodations. It is the Government's policy not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. USAID will use information about an individual's employment experience only to determine their qualifications and assess their relative level of knowledge, skills, and abilities. Although an individual's conduct may be relevant in any employment decision, including behavior during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not be the basis of an unfavorable suitability or fitness determination.