Job Information
The Cigna Group Sales Administration Analyst (Remote) in Walnut Creek, California
This position supports various aspects of the new business sales process from request for proposal to case implementation. This person will be the liaison between the New Business Manager and internal partners (e.g. Admin Staff, Pre Sale, Underwriting, Implementation, and Commission team). The role will also have external facing and relationship building relationships with new Clients and Brokers. This roll collaborates with New Business Managers providing to support to the Sales activity from presale, to install gathering client intent for seamless experience. This person must be capable of working independently, under tight time constraints while prioritizing workload, while demonstrating sound judgment.
Proactively supports RPF and presale follow-up with Client and/or Broker on any missing/incomplete information
Attends implementation meetings and monitor the sales timeline to ensure adherence
Production of BNCA, compliant benefit summaries and SBC documents including; generating insurance benefit summaries, MH parity, state mandates and federal regulations (PPACA related), PBAB for non-standards and create performance guarantees.
Coordinate with Admin staff on producing/printing/ordering /assembling of Client materials such as enrollments kits and Virtual Benefit education link
Internal maintenance of SFDC, internal/external contacts, BP# requests, MLS quote support
Assists with service issues occurring in the first 30 days of the new installation, working with Platinum and Gold Service teams to coordinate care.
Responsibilities: This position delivers by partnering sales, brokers and clients in delivering accurate documentation. This entails collaboration with New Business team from Request for Proposal, Sold Case notification and executing implementation delivery items.
This position delivers by partnering sales, brokers and clients in delivering accurate documentation. This entails collaboration with New Business team from Request for Proposal, Sold Case notification and executing implementation delivery items.
Request for Proposal, Benefit Administration and Education Collaboration
Understand market book of business in partnership with NBM supporting missing RFP activity.
Supports NBM with pipeline reports, dashboards and producer scorecards
Collaborate with brokers and Support document administration functions for the NBM
Internal maintenance of SFDC, internal/external contacts, BP# requests, MLS quote support
Collaborates with presale or produces prospects benefit summaries
Assists with coordination of producer events and continuing broker education series
Supports administration in creation of Finalist Presentation materials with New Business Manager
Partner with the New Business Manager (NBM) and transition client within 30 days after implementation to Client Manager (CM) and Client Service Consultant (CSC) to ensure that the Clients’ needs/expectations are met
Assists with service issues occurring in the first 30 days of the new installation, working with Platinum and Gold Service teams to coordinate care.
Qualifications:
High School Diploma Required
BA/BS highly preferred or equivalent relevant work experience
2 years of experience
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 25 - 38 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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