Summary See below for important information regarding this job. Position may be filled at any of the below locations Whitehall, OH GS-13: $107,817 - $140,166 GS-14: $127,408 - $165,632 Fort Belvoir, VA GS-13: $117,962 - $153,354 GS-14: $139,395 - $181,216 Responsibilities If selected at the GS-13 level, duties will be performed in a developmental capacity. Monitors and reviews processes and performance for enterprise-wide studies and initiatives and serves as senior advisor to the Process Owner regarding enterprise-wide Order Fulfillment functional process performance... ...issues. Develops methodology and procedures to identify problems and develop solutions that improve effectiveness of performance review. Plans, organizes, and directs reviews; assigns segments of the review to various functional process organizations; and coordinates the efforts of the functional analysts/experts throughout the agency. Based on research and findings, provides the Process Owner and other senior level agency representatives with recommendations addressing complex and interrelated enterprise-wide Order Management issues for successful implementation. Oversees and supports Sales Order Processing and support audit A-123 and Internal Controls for Order Management. Conducts policy analysis and serves as Agency expert for the development and implementation of enterprise-wide policies related to the Order Fulfillment processes. Analyzes legislative/regulatory requirements that impact Order Management process activities, interprets intent of governing documents, and... ...directs complex studies of policies, procedures and programs, including their functional and system implementation. Requirements Conditions of Employment Qualifications To qualify for a Supply System Analyst, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: GS-13: Performed Order Management/Customer Account Specialist processes, including system functionality and business capabilities and the understanding of the critical path of both system and manual activities to recommend changes in how the process is executed from a process and/or system perspective. Performed financial statement audit requirements and internal controls and experience applying them to Order Fulfillment automated and manual business processes. Capability to interpret policy direction affecting operating requirements of the assigned process to implement and/or recommend new or revised local directives, policies, and operating instructions. Recommend supply policy, procedures, techniques, tools, and methods to a variety of work situations, to respond to problems/questions involving implementation of supply guidelines, and to translate general policy guidance into detailed operational procedures. Perform the organizations, programs, missions, and operations at their assigned location and their interrelationship to Directorate/office activities to monitor assigned programs and identify/eliminate underlying causes of problems or redundancies affecting Process Management. Executed the Enterprise Business System (EBS) applications related to Order Management, including system functionality and business capabilities and the understanding of the critical path of both system and manual activities to recommend changes in how the process is executed from a process and/or system perspective. Familiarity with systems applications governing automated supply management and data maintenance sufficient to recognize systemic problems, to identify the source(s) of discrepancies, and to input, manipulate, extract, and maintain automated information. Skill in written and oral communication to prepare and present briefing materials, project reports, fact sheets, study findings and recommendations in an effective and persuasive manner. GS-14: Experience with Order Management/Sales Order Processing processes, including system functionality and business capabilities and the understanding of the critical path of both system and manual activities to recommend changes in how the process is executed from a process and/or system perspective. Experience with financial statement audit requirements and internal controls and experience applying them to automated and manual business processes. Ability to interpret policy direction affecting operating requirements of the assigned process to implement and/or recommend new or revised local directives, policies, and operating instructions. Applying supply policy, procedures, techniques, tools, and methods to a variety of work situations, to respond to problems/questions involving implementation of supply guidelines, and to translate general policy guidance into detailed operational procedures. Knowledge of organizations, programs, missions, and operations at their assigned location and their interrelationship to Directorate/office activities to monitor assigned programs and identify/eliminate underlying causes of problems or redundancies affecting Process Management. Experience with the Enterprise Business System (EBS) applications related to Order Management, including system functionality and business capabilities and the understanding of the critical path of both system and manual activities to recommend changes in how the process is executed from a process and/or system perspective. Experience with systems applications governing automated supply management and data maintenance sufficient to recognize systemic problems, to identify the source(s) of discrepancies, and to input, manipulate, extract, and maintain automated information. Skill in written and oral communication to prepare and present briefing materials, project reports, fact sheets, study findings and recommendations in an effective and persuasive manner. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Position requires DoD Acquisition Life Cycle Logistics, Advanced certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources. Information for Veterans is available at: http://www.dla.mil/Careers/Programs/veterans.aspx. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.