Senior Product Manager Location: McLean, VA/Hybrid Duration: 12 months Description: Client is hiring a product manager to build well-designed and intuitive products and customer experiences. In this role you will work in Customer Resiliency to create experiences that help our most financially vulnerable customers achieve lasting financial success . We are looking for someone to: Empathetically engage with customers to understand the types of hardship they are dealing with and how we can help Work in direct partnership with tech to launch new experiences and iterate on results achieved Basic Qualifications: Bachelor’s degree or military experience At least 1 year of product management experience Preferred Qualifications: Bachelor’s degree in computer science or engineering Product management experience working in mobile apps Experience in banking industry Call Notes: Team Info: Customer Resiliency Space - Collections team Helping collections customers on track Mobile application experience for collection customers Lead this experience in mobile app Building a native payment flow Role Info: Hands on Product Manager role with strong Product Management, Mobile Application & Banking domain background Lead daily standups with Engineers Weekly refinements and ceremonies Merging the road maps and reporting back to the HM Top Skills: Mobile app in Banking domain background is the key Product Management exp is a must Tech Savvy Nice to have: Dealing with Production issues is a plus Trouble shooting knowledge is a plus Ex Client / Banking Fin domain is a plus Customer facing applications is a plus Soft Skills: Excellent Communications