Medical and Health Operational Area Coordination Supervisor (Open & Promotional)

Print (https://www.governmentjobs.com/careers/sanmateo/jobs/newprint/4833345)

Apply



Medical and Health Operational Area Coordination Supervisor (Open & Promotional)

Salary

$9,197.07 - $11,500.67 Monthly

Location

County of San Mateo, CA

Job Type

Full-Time

Job Number

G236P

Department

Emergency Medical Services GF

Division

Emergency Medical Services GF

Opening Date

02/14/2025

Closing Date

2/27/2025 11:59 PM Pacific

Bargaining Unit

35

• Description

• Benefits

• Questions

Description

The San Mateo County Emergency Medical Services Agency is seeking highly motivated individuals with outstanding public health and medical emergency preparedness knowledge and experience for the position of Medical and Health Operational Area Coordination Supervisor to, under direction, supervise professional, technical and support staff in the delivery of program services to clients and the community; direct, organize, manage, evaluate, audit, and provide accountability for one or more community service programs; develop and implement program goals and ensure compliance with contract and funding source requirements; act as liaison with funding sources and County service providers; ensure that program regulations and procedures are followed; and perform related work as required.

There is currently one regular vacancy in the Emergency Medical Services (EMS) Agency – Health Emergency Preparedness (HEP) Division located in South San Francisco, CA, but will travel/drive throughout the County and region to perform duties of the job. The position requires the ability to respond in person to emergency situations on short notice, including occasional work on nights and weekends based upon operational need. Participation in an on-call rotation may be required.

Primary duties may include, but are not limited to, the following:

• Plan, implement, evaluate and coordinate the activities of the Medical Health Operational Area Coordination (MHOAC) program in the pre-emergency, emergency, and post-emergency phases.

• Assess medical and health emergency and disaster preparedness and response capabilities; develop and implement strategies to build and maintain capacity to meet community needs.

• Regularly interact with, build and maintain collaborative and productive working relationships with a variety of internal and external stakeholders and partners, including executive leadership.

• Professionally represent the program at local, regional, and state meetings, committees, and/or workgroups.

• Gather pertinent data and information and facilitate the development, implementation, operationalization, maintenance, review, and updating of plans, procedures and situational awareness tools.

• Devise effective response strategies based on objectives and available resources; and capture protocols and activities in comprehensive and concise documents.

• Serve as a subject matter expert, liaison and spokesperson for the assigned program(s); timely develop and share pertinent information during routine and emergency operations.

• Ensure the direction and activities of the program are in accordance with local, state, and federal response guidance, rules, regulations, and requirements.

• Manage associated budgets including relevant grants.

• Drive to sites of emergency situations.

• Be available to work extended hours during emergencies and to attend a variety of meetings and training programs after hours due to the nature of this position.

• Support the needs of the Health Emergency Preparedness Team and MHOAC Program with other relevant duties as assigned.

  Ideal candidate will possess:

• Ability to establish and maintain collaborative and effective professional working relationships with partners and stakeholders.

• Strong working knowledge of the California public health and medical emergency operations system structure.

• Demonstrated prior real-world event experience coordinating and overseeing public health and medical emergency preparedness and response within a Medical Health Operational Area Coordination (MHOAC) and/or Multi-Agency Coordination (MAC) construct.

• Demonstrated ability performing field work at emergency situation sites.

• Outstanding project and/or program management skills.

• Strong verbal communication skills.

• Excellent technical and business writing skills.

• Ability to prepare and maintain written and data reports, plans and presentations.

• Ability to apply, analyze, and interpret written material, quantitative, and geographic data to draw conclusions and make recommendations based on that data to inform planning, response, situational awareness, and recovery.

• Accuracy and detail-oriented in data and written tasks.

• Ability to establish priorities and manage multiple activities to meet program, department, and County deadlines through application of time management skills.

• Ability to work independently and as part of a team.

• Ability to handle and resolve program challenges.

• Strong professional ethics.

• Ability to maintain confidential information and handle confidential matters.

• Ability to follow protocol, procedures, and guidelines.

• Ability to carry out written or verbal instructions.

• Highly effective communicator with honed presenting/public speaking experience.

  Additionally, the following are highly desired:

• Completed courses: FEMA IS 100, 200, 700, 800; FEMA ICS 300 and 400; HSEEP: California Medical Health Operations Center Support Activities (MHOCSA): California Ambulance Strike Team Leader / Medical Task Force (AST/MTF)

• Master’s degree in emergency management, business administration, public administration, public health, communications, criminal justice, or a related field and three (3) years of experience planning and coordinating public health and medical emergency preparedness and response programs and activities; OR any combination of certifications and experience that totals a minimum of six (6) years of progressively responsible positions in public health and medical emergency management.

• Prior experience providing direct staff support to a Medical Health Operational Coordinator (MHOAC) and / or County Health Officer within California.

• Proficient in Microsoft Office Suite.

• Clinical background, preferably as an Emergency Medical Technician or Paramedic.

Qualifications

Security Clearance: This position requires that the applicant obtain and maintain a security clearance. The successful candidate will be required to submit to a background checks.

Other : All government employees are Disaster Service Workers as described in Section 3100 and 3109 of the CA Government Code. Emergency management duties during declared and undeclared emergencies will be assigned on a 24/7/365 basis.

Knowledge of:

• Principles and practices of the specific program area to which assigned.

• Principles and practices of employee supervision and training.

• Principles and practices of program planning, research and evaluation and contract monitoring and compliance.

• Specialized technical knowledge related to assigned program area.

• Principles and practices of client service delivery.

• Contemporary social, political and economic trends and problems related to community services.

• Principles of engaging community and other partners in the provision of social services.

• Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines.

• Computer applications related to the work.

• Office administrative practices and procedures, including records management and the operation of standard office equipment.

• Basic budgetary and financial record-keeping techniques.

• Community resources, organizations and programs.

  Skill/Ability to:

• Plan, assign, supervise, review and evaluate the work of others.

• Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.

• Administer and coordinate programs services and activities.

• Foresee and analyze operational and/or administrative problems, consider alternatives and recommend sound solutions.

• Supervise the development and evaluation of proposals and negotiation of contracts and agreements.

• Develop, monitor and analyze program performance goals.

• Analyze, interpret and apply various regulations and requirements.

• Communicate effectively in writing and orally and make public presentations.

• Prepare clear, concise reports, correspondence and recommendations.

• Analyze information and situations and use sound independent judgement to make decisions and determine appropriate courses of action.

• Establish and maintain effective and cooperative working relationships with those contacted in the course of the work.

  Education and Experience :

  Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Education: Bachelor’s degree from an accredited college or university in public administration, health care administration, a social science or a field related to the program area to which assigned.

• Experience: Six years of increasingly responsible or supervisory work in the delivery of community, health or social services which has included responsibility for programmatic development such as planning, evaluating, monitoring or coordinating projects, and supervising or leading support staff.

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.or g to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: February 27, 2025, by 11:59 p.m. PST

Application Screening: March 6, 2025

Combined Civil Service Panel/Departmental Interviews: March 26, 2025

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Talent Acquisition Analyst: Yvonne Alvidrez (021425) (Community Program Supervisor – G236)

Please visit https://www.smcgov.org/media/100206/download?inline= for a complete listing of all benefits for this classification.

Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.

NOTE: Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws.

As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.

County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.

01

IMPORTANT: Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position.

This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process.

Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses.

• I have read and understand this important information. Proceed to supplemental questions.

  02

  Describe in detail your education and experience that makes you a superior candidate for this Health Emergency Preparedness and Response position. In your response, include A) your title(s); B) duties you performed; C) relevant education; and D) length of time in the position(s).

  03

  Describe in detail your level of experience with Medical Health and Operational Area Coordination. In your response, include A) your role and level of responsibility; B) duties you performed; C) the challenges you encountered; D) the steps you took to resolve them; and E) the results.

  04

  Describe in detail your level of responsibility in coordinating public health and medical emergency preparedness and real-world response activities within California involving multi-disciplinary stakeholders. In your response, include A) the scope of the specific planning and response activities for which you have had clear and direct personal responsibility; B) the challenges you encountered; C) the steps you took to resolve them; and D) the results.

  Required Question

Employer

County of San Mateo

Address

County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663

Phone

(650) 363-4343

Website

https://jobs.smcgov.org

Apply

Please verify your email address Verify Email