We are looking for an experienced and passionate F&B Bar Supervisor to join our team. As a Bar Supervisor, you will play a key role in ensuring that our guest dining experiences meet the highest standards of luxury and excellence. If you have a strong background in bar management, exceptional customer service skills, and a flair for creating memorable guest experiences, we want to hear from you!

A little taste of your day-to-day:

Every day is different, but you’ll mostly:

• Oversee daily Food & Beverage operations, ensuring top-tier service and guest satisfaction.

• Lead, train, and motivate the F&B team to deliver memorable dining experiences.

• Manage inventory, orders, and supplies to ensure smooth operations.

• Ensure consistent delivery of high-quality beverages and exceptional service

• Train, mentor, and motivate the bar staff to maintain top performance

• Ensure compliance with health and safety standards, maintaining a pristine environment.

• Collaborate with the restaurant manager to develop new beverage offerings and promotions

• Gain understanding of the departmental goals and financial targets and support your Line Manager to achieve these targets.

• Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member.

• Ensure new staff complete their Orientation program on a timely basis.

• Assist with the preparation of efficient departmental work schedules.

• Handle guest inquiries and feedback to ensure a memorable bar experience.

• Being attentive to guests and anticipate guest’s needs.

• Accurately and promptly fulfilling guests' requests.

• Maintain a high level of knowledge which affects the guest experience.

• Demonstrating a ‘service’ attitude.

• Taking appropriate action to resolve guest complaints.

What We need from you:

• Previous experience in a supervisory role within a high-end bar or restaurant

• Strong communication and leadership skills with the ability to inspire and manage a diverse team.

• In-depth knowledge of beverage preparation, including cocktails, wines, and spirits

• A genuine passion for providing outstanding guest service and creating unforgettable dining experiences.

• Ability to multitask and thrive in a fast-paced environment

• Proficiency with POS systems and related software.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.