Description

Are you passionate about creating positive workplace relationships and driving excellence in employee relations? We're seeking an experienced Employee Relations Manager to join our Operations team in Austria.

As Employee Relations Manager, you'll play a crucial role in shaping Amazon's workplace culture and supporting our mission to be both the world's most customer-centric and employee-centric company. You'll have the opportunity to drive meaningful change and help build the future of work at Amazon.

Your Role: Manager Employee Relations/ Labor Relations

Employee engagement is at the heart of everything we do. In this role, you'll ensure fair, consistent, and transparent employee relations processes are applied across our sites, while respecting and supporting our employees' rights to establish and join works councils. Working closely with senior leadership teams, you'll provide strategic guidance on employee relations programs and initiatives, foster positive workplace relationships, and offer expert counsel on trade union matters. The role involves partnering with various stakeholders to drive positive labor relations outcomes and create an engaging work environment.

Business Area: Operations

Operations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers because meeting and often exceeding their expectations. The Operations teams in our fulfillment centers are responsible for managing a vast range of fast-moving inventory. From receiving into the fulfillment center to stowing, picking, packing and shipping to our customers, they work very hard to ensure that our customers receive what they want, when they want it.

Position requires approximately 30-40% travel within Austria to support multiple operations sites.

A day in the life

The day-to-day working life of an ER Manager will be ever changing. One day, you will be on-site supporting the local Leadership Team, may it be during a period of change, a period of works council elections, while trade union activities are ongoing or other. The next day, you will be supporting projects relevant for all sites of the business line(s) you are supporting and work with colleagues from the EU ER Team which support your line of business in other countries. You will be embedded in a fun-to-work with team and as such also get your share in reaching our team goals and work on Austria-wide projects covering all lines of business.

Basic Qualifications

• Significant years of experience in HR/ER experience in Austria with work councils and/or unions

• Fluent in German and English

• Progressive, hands-on approach with proven success in fast-paced, customer-focused environments

• Strong analytical and problem-solving capabilities, including experience analyzing HR metrics to develop actionable solutions

• Demonstrated experience in managing complex stakeholder relationships at all levels

Preferred Qualifications

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

• Law degree and/or MBA preferred

• Experience in high-volume operations or manufacturing environments

• Strong change management, communication, negotiation, and influencing skills

• Demonstrated emotional intelligence and proven ability to handle sensitive situations

• Experience with works councils in Germany would be advantageous

• Good understanding of MS Office tools (Outlook, Excel) and HR information systems (e.g., PeopleSoft)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.