As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on understanding of how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

#COICareers

Responsibilities

Responsibilities:

As a Critical Environment Technician your responsibilities will encompass providing technical support for surveillance, scheduled service, and maintenance of essential datacenter critical environment infrastructure and related equipment (cooling, power distribution, emergency power systems, etc).

• Your tasks include the oversee of regular facility checks, serve as an initial point of contact, and guarantee compliance with applicable laws, as well as our internal guidelines and protocols.

• You will handle vendor relations, striving to optimize operational continuity in accordance with the Service Level Agreement (SLA), enhance Power Usage Effectiveness (PUE) and optimizing Water Usage Effectiveness (WUE).

• This role involves collaboration with both external and internal parties, including Service Planning, Security and third-party vendors.

• Advocate Safety First at work supporting actively Health and Safety at the workspace.

• Proactively ensures safety and security requirements are followed and met for the work of themselves and others.

• We will support the candidate by offering the essential training with certification to ensure they possess the knowledge and adhere to operational legal standards.

• Embody our culture and values

Qualifications

Required Qualifications:

• Vocational/craftsman education in technical fields (electrician, HVAC technician),

• Hands-on experience in an electrical or industrial environment,

• Proficiency in the operation, upkeep, and repair of electrical/mechanical systems, including cooling and HVAC units,

• Fundamental skills in managing subcontractor activities and vendors interactions,

• Language proficiency: advanced English. Fluency in German language is an advantage

• The candidate should be proficient in using computers, including Microsoft Office applications like Excel and Word, as well as other specialized software tools relevant to the job e.g. SAP, CMMS, etc

• Essential soft skills for this position include:

• Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays

• Including shift assignments during non-standard business hours

Physical requirements:

• Occasional climbing of ladders.

• Frequent climbing of stairs and/or ramps.

• Prolonged standing.

• Occasional lifting 50lbs. / 22.5kg.

• Occasional push or pull 50-75lbs. / 22.5-34kg. with assistive device.

• Normal visual acuity (near, far and peripheral with correction).

• Normal color vision for electrical work.

• Normal is defined via standard medical terms and applicable criteria.

The salary for this role is starting from 53,000 euros per annum depending on experience.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• Defined via standard medical terms and applicable criteria.

While not required, we also look for the following Preferred Qualifications :

• High School Diploma, GED, or equivalent AND mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)

• OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)

• OR equivalent experience.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .