Emergency Services Data Analyst

Print (https://www.governmentjobs.com/careers/ventura/jobs/newprint/4568988)

Apply



Emergency Services Data Analyst

Salary

$63,700.52 - $104,530.29 Annually

Location

Thousand Oaks, CA

Job Type

Full-Time Regular

Job Number

1023FPD-24AB (DC)

Department

Fire Protection District

Opening Date

07/12/2024

Closing Date

Continuous

• Description

• Benefits

• Questions

Description

If you excel at data analysis and working with records management systems, VCFD (https://vcfd.org/) is looking for an Emergency Services Data Analyst to join our team!

WHAT WE OFFER

The County of Ventura offers an attractive compensation and benefits package. Aside from our base salary range, an employee within this position will also be eligible for the following:

• A general salary increase of 3.5% effective December 22, 2024.

• Educational Incentive for completion of: 2.5% for an Associate's degree, 3.5% for a Bachelor's degree, or 5% for a graduate degree.

• Deferred Compensation: Section 457 Plan and/or 401(k) Shared Savings Plan with up to a 3% match on your 401(k) contributions.

• Health Plans: You are afforded a flexible credit allowance of up to $23,530 annually for purchasing medical, dental, and/or vision insurance from a group of authorized plans.

• Flexible Spending Accounts: Pre-tax benefit towards eligible medical, dental, and vision care expenses.

• Pension Plan: Participation in the County's defined benefit plan which has reciprocity with CalPERS.

• Bilingual Incentive: Proficiency levels by exam are $0.69 per hour (Level I), $1.00 per hour (Level II), or $1.32 per hour (Level III).

• Holidays: 12 paid days per year which includes a scheduled floating holiday.

THE DEPARTMENT

The mission of the Ventura County Fire Department is to anticipate and respond to the dynamic public safety needs of a diverse community of about 840,000 people. This includes not only fire prevention, but also education, response, and communication. Our wide-ranging response area covers 848 square miles and includes all unincorporated areas along with seven cities.

OUR COUNTY AND COMMUNITY

Ventura County is located on California’s “Gold Coast,” approximately 35 miles northwest of Los Angeles and 20 miles southeast of Santa Barbara. Residents enjoy rolling hills and sweeping ocean views in a nearly perfect Mediterranean climate. The beauty and weather combined with a wonderful quality of life are among the many reasons our residents choose to call Ventura County “home.”

THE POSITION

Under general direction, the Emergency Services Data Analyst supports the mission of the Fire Department through the collection, analysis, presentation, and application of data. This analyst works with Fire Department personnel, vendors, city staff, and other agencies to provide a variety of routine and complex analytical, administrative, and technical work in the analysis of Fire Department programs, services, systems, and performance.

The successful candidate will have a working knowledge of database management systems and be skilled in data manipulation, extraction, and analysis to produce complex reports and be able to perform advanced troubleshooting, escalating to vendors when appropriate and have the ability to provide recommendations for purchase of new equipment and vendor liaison. This position requires the demonstrated abilities to establish and maintain effective working relationships with various stakeholders and organize and prioritize work efficiently.

The ideal candidate will possess intermediate knowledge and experience in the administration of the National Fire Incident Reporting System (NFIRS) products and Computer-Aided Dispatch (CAD) systems and be a detail-oriented professional with excellent organizational, time management, interpersonal and communication skills; a team player; and motivated to work in a collaborative environment.

PAYROLL TITLE AND APPROXIMATE SALARY:

Office Systems Coordinator II: $30.62–$43.07 Hourly

Office Systems Coordinator III: $2,866.40 - $4,020.39 Biweekly

Office Systems Coordinator II/III are represented by the Service Employees’ International Union (SEIU).

The Office Systems Coordinator II is eligible for overtime compensation, and the Office Systems Coordinator III is not eligible for overtime compensation.

Examples Of Duties

Duties may include, but are not limited to the following:

• Ensures compliance with industry standards when submitting monthly data reports by performing daily quality control audits and assisting field officers when necessary.

• Writes and applies database queries, performs data manipulation and extraction, audits and verifies reports, maintains system documentation, and supports client-side applications.

• Provides technical assistance for user interface of current information system platforms and legacy systems.

• Provides complex data systems analysis, including cleansing data and scrutinizing computer-generated reports and outputs to ensure accuracy and relevance and to identify patterns, relationships, and trends.

• Analyzes data systems performance and reliability issues and implements preventive measures.

• Responsible for vendor liaison, technical evaluation of products, and coordination of product procurement with applicable departments.

• Troubleshoots ongoing issues associated with data management systems and corrects them or coordinates resolution internally and with vendors.

• Monitors and maintains interfaces with multiple data information platforms.

• Develops systems procedures, including user manuals and instructions, for department users and maintains system documentation.

• May train other employees on project-related data procedures and guidelines.

• Handles open records requests and writes queries to retrieve data, adhering to strict deadlines.

• Stays apprised of current and upcoming data reporting requirements and modules and works with vendors to recommend and facilitate enhancements to client-side applications, applying operating system updates and configuration changes.

• May assist management in establishing priorities and planning the implementation of data projects and reports.

• May supervise large data projects requiring multi-level participation across departments and agencies.

• Perform other related duties as assigned.

Typical Qualifications

EDUCATION, TRAINING, and EXPERIENCE:

Considerable (II) to extensive (III) experience in large database platforms, which has led to the acquisition of the required knowledge, skills and abilities which may be obtained by completion of pertinent office systems training or coursework AND

• OSC II - three (3) years or more of recent full-time paid experience in data manipulation, extraction, and analysis and/or management of databases, applications, and operating systems

• OSC III - four (4) or more years of recent full-time paid experience in data manipulation, extraction, and analysis and/or management of databases, applications, and operating systems

NECESSARY SPECIAL REQUIREMENTS

• Advanced proficiency in Excel;

• Experience using enterprise report management tools;

• Experience drafting analytical reports and clearly communicating findings to stakeholders;

• Excellent written communication skills must be demonstrated in the completion of the employment application and supplemental questionnaire;

• Possession of or ability to obtain a valid California driver’s license.

DESIRED

• Experience using MS Office including PowerPoint, OneDrive, Outlook, and Teams.

• Experience working within a Fire Department environment.

• Experience with National Fire Incident Reporting System (NFIRS), Patient Care Report (PCR) Systems, Computer-Aided Dispatch (CAD) systems, Enterprise Control Management (ECM) systems, SQL Server Reporting Services (SSRS), Geographic Information Systems (GIS), Records Management Systems (RMS), and other Fire Department applications and staffing software.

KNOWLEDGE, SKILLS, and ABILITIES:

Thorough knowledge of: modern office procedures and automated equipment; best practices in data quality; relational databases and Microsoft operating systems, including MS Office; enterprise database systems and their use in data analysis.

Working ability to: compile, structure, examine, and present substantial datasets with precision and thoroughness; perform abstract reasoning; perform minor systems maintenance/repairs; develop independence in the responsible performance of assigned duties; develop and maintain effective working relations with others; understand and work with personal business computers in the office environment; perform standard analysis and programming tasks for the purpose of data manipulation and extraction and report verification and presentation; develop and support the concept of maintaining system documentation and supporting client-side applications; perform complex analysis and design for integrated systems in the office environment; and provide lead supervision to others.

Recruitment Process

FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources no later than 5:00 p.m. on the closing date.

To apply online, please refer to our website at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

Applicants must provide sufficient information under the Education/Work experience portion of the application and supplemental questionnaire to determine eligibility. A resume may be attached to supplement your responses in the above-referenced sections; however, it may NOT be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE - qualifying: All applicants are required to complete and submit the questionnaire for this examination AT THE TIME OF FILING. The supplemental questionnaire may be used throughout the examination process to assist in determining qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in removal of the application from further consideration.

APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the examination process.

TRAINING & EXPERIENCE EVALUATION - A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as “See Resume” or “Refer to Resume” are not acceptable and may disqualify an applicant from further evaluation.

ORAL EXAMINATION/PRACTICAL EXAMINATION– 100%: A job-related examination will be conducted to evaluate and compare participating applicants' knowledge, skills, and abilities in relation to those factors which a job analysis has determined to be essential for successful performance of the job. Written documents produced by candidates may also be discussed with the panel in the oral examination. Applicants must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE: The oral examination/practical may be consolidated into one process or expanded into two separate exam components contingent upon the size and quality of the candidate pool.

If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

If appointed at the lower level, incumbents may be appointed to the higher level without further examination upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra-help vacancies for this position or similar positions only. There is currently one (1) Regular vacancy.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, credit, education, criminal background information, and driving record may be required for this position.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

For further information about this recruitment, please contact Denise Carrizosa by e-mail at Denise.Carrizosa@ventura.org or by telephone at (805) 389-9793.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

Service Employees International Union (LOCAL 721)

(SEIU)

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

• Benefits website (https://hr.ventura.org/benefits) or you may call (805) 654-2570.

• Retirement FAQ's (https://vcportal.ventura.org/CEO/benefits/docs/RETIREMENT%20-%20FAQs.pdf)

• Memorandum of Agreement

Union Codes: UPA, UPC, UPE, UPH, UPI, UPJ, UPT, UWS

01

Do you currently possess, or are able to obtain and maintain, a valid California driver's license?

• Yes

• No

  02

  Indicate the highest level of education you have completed.

• No high school diploma or GED

• High school diploma or GED

• 1 to less than 60 semester units of college coursework

• 60 or more semester units of college course work, but no degree

• Associate's degree

• Bachelor's degree

• Master's degree or higher

  03

  Indicate the major field of study for the highest level of education you selected above.

Note: Please add the details of the degree(s) to the Education section of the application.

• Computer Science

• Information Technology

• Other field of study closely related to this position

• Other field of study not related to this position

• No degree

  04

  Provide a list of any/all training or coursework that has prepared you for this position.

If none, type "n/a".

05

Which option below best describes your full-time progressively responsible experience in data manipulation, extraction, and analysis and/or management of databases, application and operating systems.

Employer(s) where you obtained the experience must be included in the Work Experience section to be considered qualifying.

• None

• 0 to less than 1 year

• 1 to less than 2 years

• 2 to less than 3 years

• 3 to less than 4 years

• 4 to less than 5 years

• 5 or more years

  06

  Describe your experience in data manipulation, extraction, and analysis. In your response, include a significant data analytics project where you had to perform these duties and how the insights you gained from it benefited your team or organization.

If you have no experience in this area, type "no experience."

07

Describe your experience in the management of databases, applications, and operating systems.

If you have no experience in this area, type "no experience."

08

Describe your experience drafting analytical reports and clearly communicating findings to stakeholders?

If you do not have this type of experience, type "no experience."

09

Describe your experience with Excel, particularly highlighting any advanced features or functions you have utilized in your previous roles. Please include:

• years of experience

• frequency of use

• the types of projects you completed using this software

• whether you created or used established templates and

• any formal training you may have completed

If you do not have this type of experience, type "no experience."

10

Describe your experience using enterprise report management tools. Please include:

• years of experience

• frequency of use

• the types of projects you completed

• whether you created or used established templates and

• any formal training you may have completed

If you do not have this type of experience, type "no experience."

11

Describe your experience with safety computer systems, such as Computer-Aided Dispatch (CAD), Patient Care Reporting (PCR), National Fire Incident Reporting System (NFIRS), Geographic Information Systems (GIS), Records Management Systems (RMS) or similar systems? Include the name of the program(s), how you used each and the number of years of experience with each one.

Employer(s) where you obtained the experience must be included in the Work Experience section to be considered qualifying.

If you have no experience in this area, type "no experience."

12

Please select from the choices below which level(s) you want to be considered for. You may select more than one.

• OSC II

• OSC III

  Required Question

Agency

Ventura County

Address

800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009

Phone

(805) 654-5129

Website

http://hr.ventura.org

Apply

Please verify your email address Verify Email