If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen (including THC/Marijuana). CareOregon is a federal contractor and must comply with all federal laws. Job Title Medical Assistant Department Housecall Providers Exemption Status Non-Exempt Requisition # 24826 Direct Reports N/A Manager Title Primary Care Leadership Pay & Benefits Estimated hiring range $24.90-$30.44/hr, 5% bonus target, full benefits. www.careoregon.org/about-us/careers/benefits Posting Notes This role is primarily remote, with the potential to go into the Portland metro area when needed. It offers a flexible schedule with options for either Monday - Friday or 4/10s. Candidates must reside near Portland, Oregon. Job Summary This position is responsible for performing a variety of administrative tasks and collaborating with other primary care staff to provider superior care to vulnerable homebound clients. Essential Responsibilities Patient Communication Completes outgoing phone calls to patients after they've been discharged from the hospital to meet regulatory requirements and assist providers in obtaining information prior to visits. Contacts patients, families, and caregivers per clinician specific instruction. Outreach may include coordination of care, test results, referral information, appointment rescheduling, and documented instructions from the clinician. Links patient, families, and caregivers with other community resources including HCP social worker to enable continued community- based care and to enhance their quality of life. Clinical Support Assists clinicians with referrals to specialists and orders, including but not limited to home health, hospice, palliative care, diagnostic testing, medical supplies, and equipment. Assists Housecall Providers staff with patients on their panel, provides support to clinical team working with assigned providers. Works collaboratively with the primary care clinical team to ensure excellent communication and continuity of care. Assists clinicians with obtaining prior authorizations. May authorize prescription refills for non-controlled drugs if approved by clinicians or in accordance with Housecall Providers standing orders. Communicates with primary care clinical team regarding patient hospitalizations and clinician visit requests, or equipment needs. Sends chart notes, specialist referrals, visit summaries and forms for clinician signatures as requested. Practice within the scope of certification, as applicable and as required by law and regulation. Follow Housecall Providers standing orders and protocols to support clinical care of patient. May be required to go out into the community to collect lab specimens or administer vaccines. Documentation and Other Duties Documents all patient interaction and support activities in an appropriate and timely fashion to maintain patient's medical record. Maintains patient/family confidentiality in compliance with HIPAA laws. Learns and provides back-up coverage for reception, care coordination, DME, and office assistant responsibilities. Organizational Responsibilities Perform work in alignment with the organization's mission, vision and values. Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals. Strive to meet annual business goals in support of the organization's strategic goals. Adhere to the organization's policies, procedures and other relevant compliance needs. Perform other duties as needed.