Description:

Will be working with clients who have different plan benefits and offerings. All info is accessible to our colleagues and trained over 4 weeks for firm understanding of insurance, benefits, and clients and their plans.

• Will be taking health benefit questions from large group employers (Life, health, dental, vision, long/short disability, voluntary supplemental (accident, casualty, hospital indemnity), etc – ) go through guiding shopping questions and help participants enroll them

• Assisting clients’ customers or their employees calling in for support or assistance in enrolling in various plan offerings.

What can you expect as a Remote Licensed Benefit Counselor?

• You will be part of a company committed to enhancing the health, wealth, and careers of the clients we serve and their employees — and will work for a company equally invested in the development of our own people.

• You can rest assured a high value is placed on diversity and we work to foster understanding, inclusion, and innovation in the workplace.

• As a core component of our workplace culture, we are fully committed to volunteering and caring for our communities.

• You will be doing meaningful, challenging work, and can look forward to a career with many opportunities to learn, grow, and advance.

• You will work in an exciting environment with a reputable company and receive paid training. (All Benefit Counselors will train to obtain their life and health license within the first 30 days of employment.)

• About 30-50 calls a day depending on business needs

Skills:

Customer support, Call center, Insurance, life and health, 215, 240, 214, Customer service, open enrollment, sales, health insurance, licensed agent

Top Skills Details:

Customer support, Call center, Insurance, life and health, 215, 240, 214

Additional Skills & Qualifications:

• H.S. Diploma or equivalent.

• One+ years of proven customer service or sales experience.

• Minimum 6 months of experience using Microsoft Office and experience navigating multiple systems without assistance.

• Carrying a license in Health and Life is mandatory for this role.

Preferred Qualifications:

• BA/BS degree or equivalent.

• Bilingual (Fluent in Spanish and English- written and verbal).

Must have their state license in both CA and FL

-In order to interview they need to have their Life and health license in CA and FL

• Once offered the position must apply to get the other licenses needed in the other states once they start getting on the phones. ( PA, IL, VA, NC & TX)

Metrics:

4 main components are schedule adherence, call quality, customer satisfaction surveys, and efficiencies.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.