Job Number 24101955

Job Category Food and Beverage & Culinary

Location W Taipei, 10 Zhongxiao East Road Sec. 5, Taipei, Taipei, Taiwan

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Purpose of Role

Responsible for assisting Manager and Assistant Manager in the supervision of restaurant daily operations in order to meet and exceed customer needs and business requirements; while ensuring adherence to service standards and operating procedures.

Responsibly Description

• Supervise and inspect restaurant opening and close duties.

• Assign duties to reporting Talent and fill out station chart.

• Demonstration Whatever/Whenever attitude when responding to guest request.

• Assist in training needs identification and training plan development.

• Provide coaching and conduct training for all reporting Talent to ensure that service standards are followed

• Motivate Talent to bring about excellent performance, enforce discipline as a role model of their performance.

• Take orders for and serve all food and beverage requests using suggestive selling techniques.

• Clear tables.

• Control guest checks and secure proper payment. Utilise prescribed cash handling procedures to accurately charge customers.

• Participate at times in reporting Casual Talent selection.

• Motivate Talent to bring about excellent performance, enforce discipline, and participate in Talent performance evaluation when required.

• Assist with filling out log books.

職位宗旨

負責協助經理及副理監督餐廳日常作息，以滿足並超越客戶及業務需求，並同時確保標準的服務流程。

主要負責事項

• 監督、檢查餐廳開放和關閉工作。

• 分配人才職責並列出分配表。

• 以顧客至上的宗旨服務。

• 協助培訓、發展培訓計畫。

• 訓練新人、輔導培訓以確保高水準的服務品質。

• 激勵人才、展現優異的表現,遵守紀律並成為模範。

• 提供高品質的餐飲服務、有效運用建議銷售促進收益。

• 清潔桌面。

• 負責客人的帳單、檢視正確的付款及結帳。

• 因應需求參與人才甄選。

• 透過鼓勵令人才展現最佳的工作表現、執行紀律、有需要時參與人才工作表現考核。

• 協助填寫日誌。

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.