Job Information
Placer County Sr. IT Field Services Specialist in Tahoe City, California
The Position:
The Placer County Information Technology Department is seeking to fill a Senior IT Specialist position to provide IT Field Support throughout the North Tahoe region. This is the only Senior IT Specialist role based in North Tahoe, requiring a highly skilled candidate with extensive endpoint support experience and the ability to work independently, efficiently resolving technology issues without immediate access to nearby teammates. The position includes scheduled on-site workdays as well as emergency technical response on-site days as needed. This role demands a proactive, service-oriented professional with strong technical expertise and problem-solving skills.
Key Responsibilities Include:
- Providing second- and third-level troubleshooting and resolution of computer, network, hardware, and software issues.
- Training and assisting end users at all levels of authority and technical proficiency in the effective use of county computer equipment and software.
- Coordinating IT and non-IT county staff, vendors, and contractors in executing the countys annual Technology Refresh project and other IT initiatives.
- Collaborating with vendors to identify, maintain, upgrade, and repair recommended hardware and software products.
If you have computer science experience and a passion for customer service, we encourage you to apply today!
Equal Opportunity Employer
Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.