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Comfort Keepers of St. Cloud, MN Business Development Manager in St. Cloud, Minnesota

Business Development Manager

Job Summary:

The Business Development Manager is responsible for driving measurable growth in client services by strengthening existing referral partnerships and sourcing new strategic relationships. This role is highly results-driven, with success measured by increased client admissions, service hours, and revenue growth. The ideal candidate is a proactive problem-solver who can identify, establish, and optimize key partnerships to position our company as the preferred home care provider in the region.

Key Responsibilities:

  1. Expand & Optimize Referral Partnerships
  • Strengthen relationships with existing referral sources (hospitals, skilled nursing facilities, assisted living communities, home health agencies, etc.) to increase the number of clients and service hours.

  • Target and establish new high-value relationships with professionals who influence senior care decisions, such as:

  • Hospital case managers & discharge planners (ensuring seamless transitions to home care).

  • Financial advisors & elder law attorneys (who manage funds for seniors needing home care).

  • Social workers & care coordinators (who assess and refer seniors to services).

  • Develop a strategic engagement plan for the local hospital system to position our company as the preferred home care provider and increase their referral volume.

    1. Drive Client Growth & Market Expansion
  • Create and execute a business development strategy to drive new service opportunities and increased revenue.

  • Analyze hospital discharge processes and develop solutions to ensure our services are seamlessly integrated into their patient care pathway.

  • Network within senior care and financial planning communities to identify untapped opportunities for service growth.

  • Monitor referral trends, analyze gaps, and implement strategies to improve conversion rates from referrals to active clients.

    1. Deliver Measurable Results
  • Performance will be measured by increases in:

  • New client admissions from referral sources.

  • Service hours per referral partner.

  • Revenue growth from expanded partnerships.

  • Market share within key organizations (hospitals, financial services, etc.).

  • Track all outreach efforts, referral source engagement, and business development activities in a CRM system.

  • Provide weekly reports on progress, wins, challenges, and action plans.

    Qualifications & Requirements:

  • Proven ability to drive client service growth through business development.

  • 3+ years of experience in sales, business development, or relationship management (preferably in healthcare, home care, or senior services).

  • Established relationships in the healthcare or senior financial services industry are a plus.

  • Ability to develop and execute strategic plans to secure referral partnerships.

  • Strong problem-solving and negotiation skills to positio n our company as the top choice for home care services.

  • Valid driver’s license, auto insurance, and reliable transportation required.

    Salary and Benefits:

  • 80 Vacation Hours

  • 40 Sick Hours

  • 9 Paid Holidays Off

  • Medical, Dental, Vision, and Life

  • Weekly Paychecks

  • Mileage Paid If No Company Vehicle Available

  • Salary Negotiable

    Work Environment:

This role is primarily field/community-based, requiring the ability to adapt to various weather conditions. Candidates must also be comfortable working from their vehicle as needed.

Physical Demands:

Duties include walking, sitting, and standing, with occasional lifting of files or records (typically under 5 pounds). The ability to operate a motor vehicle is required. When in the office, extended periods of computer and phone use may be necessary.

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