Social Media and Engagement Manager Community Colleges of Spokane Location: CCS District Office Spokane Department: Dist. Marketing/Public Relations Salary Range: $65,497 - $74,041 Starting salary for this position is: $65,497 (Annually) The salary range represents the earning potential for this position, through training, evaluations and years spent working in this position with CCS. About Us Spokane Colleges is comprised of two accredited colleges, Spokane Community College (SCC) and Spokane Falls Community College (SFCC) serving Spokane, Stevens, Whitman, Ferry, and Pend Oreille Counties, as well as portions of Lincoln County. Both colleges are accredited by the Northwest Commission on Colleges and Universities and governed by the Washington State Board of Community and Technical Colleges. Applications will be accepted until 4:00 p.m. PST on 03/13/2025. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date. About the Social Media and Engagement Manager JOB SUMMARY The Social Media and Engagement Manager, under direction from the District Director of Communications, is responsible for collaboratively developing and executing a comprehensive strategy for Spokane Colleges' social media sites. This position will develop and execute engaging social media strategies, coordinate content and campaigns, and execute community engagement strategies to further the goals of Spokane Colleges (the district), Spokane Community College (SCC), and Spokane Falls Community College (SFCC). CHARACTERISTIC DUTIES AND RESPONSIBILITIES • Lead a districtwide social media presence. Collaborate with team members to coordinate diverse efforts underway on our campuses. Respond to comments and questions in a timely and courteous manner. * • Tell the story of Spokane Colleges with a fresh and creative perspective across multiple social media platforms and in support of community engagement partnerships. Use a variety of methods and tools, including photos, video, writing and audio, * • Ensure districtwide social media policies and procedures are followed. Create and provide training to account holders. Adhere to social media records retention and archiving regulations. * • Work with the District Marketing and Public Relations team to develop and implement strategic storytelling and marketing that promotes the colleges to current and prospective students, families, patrons, businesses and community partners. * • Build and maintain collaborative relationships with campus departments. Continually discover and develop storytelling and content creation opportunities. Be a trusted social media resource across the organization. * • Develop and maintain a robust social media content calendar for all sites. * • Create and manage social media efforts using social media best practices and enterprise software such as Sprout Social, Meta, and others. * • Assist the District Director of Marketing with social media advertising across multiple platforms. * • Develop metrics and measurements to determine the effectiveness of social media projects and campaigns. Set goals for increased engagement with well-defined strategies for growth and consideration of new platforms. * • Ensure brand and style standards are followed. * • Model professional decorum and mutual respect in all personal interactions. * • Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. * • Support and advance Spokane Colleges' strategic plan and perform other duties as assigned. * * Indicates this is an essential duty. COMPETENCIES • Manages Complexity • Decision Quality<