Job Description Summary

We provide remote technology and support for AKA customer through insite connectivity. Connectivity Leader AKA will support remote connectivity for On Line Enginner to provide remote technical support for customer, and also have responsibility to resolve connectivtiy issues. This role also will support to drive Digital technology(OnWatch, TubeWatch, iCenter) to AKA region with AKA zone team and global team.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Key responsibilities are :

• Focal Point for Connectivity and Digital technology topics in AKA for global team

• Regional end-to-end accountability to connectivity operational KPIs for ASEAN zone

• Utilize global operational and commercial standards to provide scalable and sustainable models to drive customer value, connectivity & digital adoption for ASEAN zone

• Enable zones and countries in driving connectivity (best practice sharing, areas of improvement, knowledge management. etc)

• Partnership with Remote operation team, Project Management & Commercial team to drive business goals (profitability, cost reductions, efficiency. etc)

• Manages technical escalations and utilizes existing channels for resolution with urgency

• Support zone teams to work with customers on network preparations, data privacy and cybersecurity management for ASEAN zone.

• Collaborate with digital product team to support connectivity

Qualification & Experiences

• Bachelors or Masters Degree in Computer Science, Business Informatics, Medical Informatics, Engineering or a related field of study

• Passion and energy to drive improvements

• Remote connectivity and technology experience and knowledge

• CCNA, CCNP, GSEC qualification as a bonus

Attributes and Skills

• Good Knowledge on VPN, DNS, EC2, HL7, DICOM, InfoSec and OSI Models

• Management, leadership, and coaching skills

• Strong collaboration and intercultural skills

• Team Player

• Time Management Skills

• Project Management skills

• Business Analytics skills

• Customer Interaction Skills

• Good knowledge on GEHC Services, Infrastructure and Processes

• Knowledge about GEHC’s product portfolio

• Good English language skills (written and communication)

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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#LI-ONSITE

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Additional Information

Relocation Assistance Provided: No