Additional Information

Job Number 24197456

Job Category Engineering & Facilities

Location Renaissance Shenzhen Bay Hotel, No. 18 Keji South Road Nanshan District, Shenzhen, Guangdong, China, 518057VIEW ON MAP (https://www.google.com/maps?q=Renaissance%20Shenzhen%20Bay%20Hotel%2C%20No.%2018%20Keji%20South%20Road%20Nanshan%20District%2C%20Shenzhen%2C%20Guangdong%2C%20China%2C%20518057)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Oversee and perform scheduled preventative maintenance and cleaning in guest rooms. Analyze room defect trends. Return appliances to the appropriate setting on check-out rooms. Record room preventative maintenance inspection scores into appropriate display or chart. Log maintenance completed into log book and electronic tracking system for each room. Coordinate with other departments to put rooms out of order and rooms needing refresh or cleaning.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; and report safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.