Description

We are looking for an energetic and results-driven individual with Account management experience to drive China-based Japan Sellers to maximize their presence and business in Amazon EU marketplaces. The Account Manager will partner with CN2EU Sellers, marketing team to grow Sellers' business on Amazon EU including identifying opportunities, monitoring Seller's healthy growth, performance, as well as working with Sellers to achieve our standard and deliver the best e-commerce experience for customer on Amazon. The account manager will own onboarding, monitoring, analysis, coaching and reporting on CN-based EU Seller business.

The successful account manager will:

• Recruit and onboard EU Sellers to participate in Amazon programs;

• Work with EU Sellers to grow the selections to Amazon and their business with profit;

• Work with EU Sellers to drive the feature adoption rate to drive the customer experience on Amazon;

• Work with EU Sellers to achieve data quality standards and become an expert in using internal tools to achieve results;

• Work with EU Sellers to drive the Seller performance and product quality to ensure best customer experience;

• Drive business reviews with Sellers and do analysis to understand sales trends and drivers and develop recommendations on how to grow the business;

• Develop a thorough understanding of assigned product/industry category, including seasonality and EU marketplace business trends/events, and continually monitor competitor/industry developments;

• Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession

Basic Qualifications

• 3+ years of digital advertising and client facing roles experience

• Bachelor's degree

• Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

• 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience

• Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights