Description

Amazon has spent years building one of the world’s most efficient and optimized supply chains. Amazon Global Logistics (AGL) builds on that foundation with innovative distribution and end-to-end supply chain service for FBA sellers.

To effectively bring our service and solution to our customers, we are seeking an experienced Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires identify the customer demand, integrating the business&operation insight with product and solution setup, scoping and creating project plans, drive both product Go to market and commercial project plans. Product go to market expertise, cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep product and market data analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.

Key job responsibilities

• Define the customer related product and process demand, fit the gap with the status quo and deliver product feature demand and go to market solution roadmap to support business growth.

• Manage and oversee various cross-functional programs, ensuring successful delivery to make business growth and improve customer experience as ultimate goal.

• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.

• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.

• Identify and mitigate risks, preventing them from escalating into major issues.

• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.

• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.

Basic Qualifications

• 5+ years of program or project management experience

• 5+ years of data analysis experience

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• 5+ years of product go to customer/market and continuously iteration program design experience

Preferred Qualifications

• 5+ years of change management experience

• Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field

• 5+ years of managing stakeholders in cross-functional project experience

• 5+ years of supply chain experience

• PMP certificate

• Executive level written and oral communication skills