Job Information
Abbott Commercial Excellence Director in Seoul, South Korea
Primary Job Function:
Responsible for providing commercial services to improve Sales& Marketing capability and effectiveness, leading MCE/CLM initiatives and Managing SFE.
Core Job Responsibilities:
Oversee Resource optimization
- Initiate, develop, facilitate approval process and implement RO to improve Span of Control, optimize # of MRs, increase coverage and be ready for new TA
Manage Sales force effectiveness
Track and monitor sales performance
Develop and recommend sales target and incentive scheme
Customer targeting and segmentation
Develop and maintain Sales dashboard and ETMS/CRM system (ARISE)
Develop call plan and product prioritization
Provide business intelligence
Analysis and comparison of internal sales data and external data (IMS/Ubist and other 2ndary data)
Macro analysis of business environment and pharma market
Lead and facilitate Pre-cycle meeting/Cycle meeting and SLT meeting
Improve FF capability
Launch and facilitate global training program (et. ACCELERATE, Propel7, iSell)
FF training thru on-line/off-line training and coaching call
Multi-channel engagement/CLM
Embed e-wizard system
Country MCE planning and implementation – SMS detailing, email campaign, remote call, webinar
Supervisory/Management Responsibilities:
Direct Reports: 1 Training manager, 1 Sr SFE Specialist and 1 Data analyst
Position Accountability / Scope:
Manage/lead key cross-functional projects to improve operational excellence and productivity
Lead MCE/CLM to meet KPIs
Orchestrate / manage the process and execution of SFE plans within Brand teams
Minimum Education required:
Bachelor’s degree
Major in Bioscience, medicine, business, and/or economics, MBA is preferred
Minimum Experience/Knowledge required:
Minimum 15+ years’ experience in pharma industry
10+ years‘ experience in Commercial or business
Direct people leadership experience with effective interpersonal skills
Result-oriented, skillful communication, high-powered negotiation skills, strategic thinking and project management
Experience in presenting, data analysis and statistics, team work and communication
Good business acumen of Marketing & Sales and understanding of the industry
Should be proficient in both written and spoken English
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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