Req #: 243766

Department: CONTINUUM COLLEGE

Appointing Department Web Address: http://continuum.uw.edu

Job Location Detail: Hybrid, Tuesday and Wednesday in the office

Posting Date: 02/27/2025

Closing Info: Closes On 03/13/2025

Salary: $6,000 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-contract-covered-exempt-20250130-a11y.pdf) Position has multiple openings

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

UW Continuum College (Continuum) expands the reach of the University of Washington with programs like UW Professional & Continuing Education, International & English Language Programs, Youth & Teen Programs, and the Osher Lifelong Learning Institute at the UW that meet the needs of various learners at all phases of their lives. We are focused on removing obstacles to relevant educational opportunities by addressing geographic, financial, length of commitment and time constraints, increasing access to knowledge for more people. As a diverse community that values inclusivity and collaboration, we foster a respectful, supportive workplace where innovation comes to life. By looking ahead and experimenting with new approaches, we’re creating new educational opportunities to help people thrive in a world of change.

UW Continuum College has an exciting opportunity for two Senior Program Managers to join the Academic Programs (AP) team! ABOUT THE POSITION

A Senior Program Manager manages, implements, maintains, expands, delivers, evaluates, and revises a portfolio of high-quality, university-level non-credit educational programs (see www.pce.uw.edu). A Senior Program Manager manages all aspects of their portfolio programs: from recruiting and working with advisory boards to ensure program curricula and format are closely aligned to market demand, to hiring and supervising program instructional teams, to ensuring the program meets academic quality targets, to full program budget management and oversight. This work entails close collaboration with external subject matter experts and internal partners including instructional design, marketing, operations, HR, and IT. This role may also entail working very closely with Youth & Teen Programs.

ABOUT YOU

You thrive in a collaborative, dynamic work environment. You share a passion for Continuum’s values: diversity and respect for all, equity and inclusivity, a never-ending pursuit of excellence, integrity, and trust & openness. You model identifying new program opportunities and develop new offerings. You have strong project management skills that are needed to develop new programs and oversee curriculum revision projects, both of which involve a variety of stakeholders and many moving parts.

You have an opportunity to work in a high-impact organization that operates primarily from funds generated by user fees; emphasizing both high-quality educational experiences and fiscal sustainability.

DUTIES AND RESPONSIBILITIES PROGRAM PLANNING & IMPLEMENTATION

• Plans, manages, executes, evaluates, and revises a portfolio of high-quality non-credit educational programs in a variety of formats including classroom, blended, and online

• Determines optimum program type (certificate, course, short course, conference, etc.) that best serves learning objectives and maximizes enrollment

• Updates program learning objectives in response to changing market needs and conducts regular strategic program planning for the next 1-3 years in collaboration with advisory boards, instructors, and internal staff

• Researches data, examines the environment, surveys students and instructors to understand issues, and proposes solutions for programs that are struggling

• Taken together, the portfolio is comprised of approximately 500 to 750 enrollments and some programs are offered in more than one formatSUPERVISION

• Recruits, hires, trains, manages, evaluates, and retained approximately 15-30 contracted instructors, developers, and other instructional team members for portfolio of certificates and courses

• Uses existing training materials to onboard and coach instructional team members and work closely with UWC² Learning Experience Instructor Development team to ensure instructors receive ongoing training and support for all program formats

• Occasionally tailors existing training materials to meet unique needs of portfolio programsFINANCIAL MANAGEMENT

• Sets, oversees, and manages program budgets and budget forecasts

• Manages and sets program-level compensation for instructors, instructional assistants, and developers

• Is a good steward of managing program costs to align with UWC² objectives

• Understands the implications of financial models, revenue sources, and higher education budgeting processes relevant to the fiscal management of a UWC²

• The portfolio generally has a total gross revenue of approximately $750,000NEW PROGRAM DEVELOPMENT AND EXPANSION OF EXISTING OFFERINGS

• Leads and implements at least one new growth initiative per year

• Plans and manages curriculum revision projects that involve a variety of internal and external stakeholders

• Expands existing offerings to meet market demand as needed

• Contributes new program development ideas and subject matter expert connections to the Professional & Special Programs teamRELATIONSHIP MANAGEMENT

• Recruits and engages advisory board members, extension lecturers, and other program staff

• Recruits new Subject Matter Experts to engage in new program development or to extend programming

• Actively networks and participates in professional communities of practice within the scope of the assigned portfolio to build relationships that contribute to program growth

• Works cross-functionally within UWC2 to implement program logistics, instructor hiring, program promotion, and improvements to the student experience MINIMUM REQUIREMENTS

• Bachelor’s degree plus 4 years of applicable work experience Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS

• Other qualities necessary for successful performance in the position include excellent oral, written, and interpersonal communication skills, and the ability to work in a professional manner as both a self-starter and a team member.

• Demonstrated ability to think critically and have complex problem-solving skills that call for evidence-based decision making

• Demonstrated program planning and implementation skills

• Experience managing program budgets and budget forecasting for the purposes of achieving optimal organizational performance

• Employs market research and prospective student/participant needs to guide marketing activities and aspects of program delivery and new program development

• Experience recruiting, hiring, training, managing, evaluating, and retaining a combination of extension lecturers, instructors, and other staff

• Understands curriculum design, sourcing, and revisions inclusive of learning strategies and theories delivering instruction and supporting programmatic outcomes and objectives Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.