Req #: 238776

Department: UW MEDICINE - PATIENT FINANCIAL SERVICES

Posting Date: 09/17/2024

Closing Info: Closes On 09/27/2024

Salary: $7,548 - $11,322 per month

Shift: First Shift

Notes: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here ( https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230119_a11y.pdf)

UW MEDICINE’S PATIENT FINANCIAL SERVICES Department has an outstanding opportunity for a MANAGER OF PROGRAM OPERATIONS, COMMERCIAL BILLING AND COLLECTIONS Work Schedule

• 100% FTE

• 100% Remote

• Days POSITION HIGHLIGHTS

• Work with a team dedicated to providing excellent customer service to patients

• Show your leadership and analytical skills in a fast-paced and changing environment DEPARTMENT DESCRIPTION UW Medicine Patient Financial Services is a shared services department. UW Medicine includes UW Medical Center (UWMC) one of the nation's premier educational and research institutions and Harborview Medical Center (HMC), the only Level I trauma center in the entire WWAMI/five-state region. Patient Financial Services is responsible for the patient accounting functions for UWMC and HMC, including billing for inpatient and outpatient services provided at the Medical Centers.

  JOB RESPONSIBILITIES

• Supervise Patient Financial Services Supervisors, working with them to plan and schedule resources to achieve department goals

• Develop, implement and maintain operating procedures that are consistent with effective internal control practices, compliance standards and Medical Centers' policies

• Review and interpret rules and regulations that affect patient accounting and ensure work unit is in compliance

• Review and approve patient accounting transactions processed by staff

• Conduct staff meetings and on-going training within the department

• Monitor progress in meeting goals and provide feedback. Conduct Performance Evaluations

• Prepare work measurement criteria and manage enforcement of performance standards

• Review and interpret new regulations and contracts to determine impact on Patient Financial Services

• Prepare Customer Requests for ITS documenting problems and statement of changes needed. Approve and monitor expenditures

• Prepare documents and spreadsheets using Microsoft Word and Excel programs

• Represent PFS on committees and in meetings

• Manage Billing Release of Information

• Prepare reports for management – Accounts Receivable, Trending, Productivity REQUIREMENTS

• A Bachelor's Degree in business administration or health related program

• Four years of supervisory level experience in revenue cycle operations

• Equivalent education/experience may substitute for the above requirements ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.