The Experience Receptionist is a customer-centric role focused on maintaining a welcoming, efficient, and organized office environment. This position is responsible for managing various facility areas, providing exceptional customer service, and supporting administrative tasks to ensure a smooth workplace experience for employees and visitors. Responsibilities: Maintain break areas, social hubs, conference rooms, and print areas Welcome employees and assist with office orientations Monitor and ensure cleanliness, safety, and organization of workplace areas Collaborate with facilities management to maintain a comfortable work environment Prepare for meetings and events, anticipating and addressing concerns Create work orders for custodial, maintenance, safety, and security issues Perform mail-related tasks (sorting, distributing, preparing shipments) Manage office supply inventory Provide administrative support (scanning, filing, reception backup) Assist with meeting room setups Desired behavioral traits: Exceptional customer service and communication skills Professionalism and responsiveness Proactive problem-solving ability Strong interpersonal skills and teamwork orientation Attention to detail and organizational skills Adaptability to various work situations Ability to make sound decisions under pressure Minimum Requirements: GED or High school diploma 2+ years of related experience in office, facility management or customer service in a professional environment Proficiency in Microsoft Office (Word, Outlook, Excel) JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.