Job Description

Since 1901, Nordstrom has been committed to providing customers with the best possible service and experience in retail. We have a relentless drive to exceed our customers’ expectations. We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and we continue to innovate on how we can help our customers Feel Good and Look Their Best. Our goal is to be the best fashion retailer in a digitally connected world.

Given these ambitions coupled with the ever-changing and increasingly complex retail landscape, Nordstrom has established a centralized Hardware Asset Management team, that partners closely with internal stakeholders and leadership to support the business at its foundation. We are searching for a capable team member to help us to transform the Hardware Asset Management (HAM) program and deliver data-driven, value-based results.

We are hiring a Data Analyst 3 to join a key team of Technology professionals managing technical hardware asset data that delivers significant business value to Nordstrom and its customers. The Data Analyst 3 will be a critical member of the HAM team, owning the analysis, data standards, and metrics utilized to drive key business decisions across the company. This position will play a pivotal role in improving the trustworthiness of hardware asset data, utilizing a combination of manual and automated data discovery processes to baseline asset model footprints, forecast demand and optimize spend.

A day in the life…

• Supports the HAM team on day-to-day data analysis needs

• Develops and supports data model requirements for the hardware asset inventory system (ServiceNow)

• Leads ad hoc analysis to shape critical business decisions in a fast-moving environment

• Develops and supports the architectural mapping of the platforms and tooling systems that integrate with the hardware asset inventory

• Identifies and supports the implementation of improved hardware asset lifecycle workflows and automations

• Creates and maintains internal and user-facing dashboards in ServiceNow

• Designs and prepares periodic ad hoc reports, PowerPoint presentations, and exploratory analysis

You own this if you have…

• Bachelors Degree in Information Technology, Computer Science, Data Science or related experience required.

• 5+ years of experience analyzing complex data, drawing conclusions, and making recommendations

• Strong understanding of data warehousing, query construction, and data modeling

• Experience and familiarity with the ServiceNow platform, including experience building reports, and utilizing Performance Analytics to showcase data changes across time

• Comfort in presenting to business stakeholders and leadership

#LI-Hybrid

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $89,000 - $170,500 Annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!