Category/Area of Expertise: Human Resources

Job Requisition: 418824

Address: USA-ME-Scarborough-145 Pleasant Hill Rd

Store Code: General Administration (2760756)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

Hannaford offers a flexible work environment, with a hybrid work expectation for Home Office based positions of being physically present in the Scarborough Home Office 3 days a week. This expectation serves to nourish our culture, showcase care through flexibility, and strengthen our partnerships.

Must be available to travel 25-50% throughout our 5-state footprint, as business needs dictate .

The Director of Human Resources - Operations is responsible for leading and developing a team of HR field associates, who support all of our retail stores. As a strategic partner, the Director of Human Resources - Operations aligns business objectives with associates and leadership across retail, in partnership with home office HR team. Assesses and anticipates HR-related needs in the areas of strategy, policy, process, procedures, projects, compliance, and audits. Seeks to develop integrated solutions by communicating needs proactively with our HR department and business management. Formulates partnerships across the HR function and other key functional areas of the brand to deliver value added service to management and employees that reflect the business objectives and values of the organization. Ensures policy and legal compliance, along with best practice. Provides strategic planning, development, and implementation of retail people goals. Collaborates and partners with peer home office human resource function leaders (talent, compensation, learning, employment, health and wellness, communications, etc.).

Primary Duties and Responsibilities:

• Key focus areas include: developing, maintaining, communicating and executing HR, policy, process, procedures, projects, compliance and audits at retail. This role, in partnership with their field team, are key touchpoints for retail on all aspects of the associate lifecycle.

Leads a team of HR field associates, ensuring application of HR operational practices are fair, legal, ethical, safe, and consistent across districts and divisions.

• Key partner for VPs of Retail Operations; provides strategic, proactive, and collaborative support to retail to resolve complex associate relations issues and/or helps to advance HR initiatives in these areas.

• Acts as associate advocate, ensuring people and the associate experience are a primary filter in any business decision we make.

• Practitioner and facilitator of retail business unit restructures and succession planning, providing counsel and guidance short and long-term.

• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners regularly with legal department as needed/required.

• Actively engages with and is well attuned to market & industry needs, as well as HR trends, ensuring their team and peers are well grounded on how this is evolving; Responsible for advocating and sharing these perspectives as they educate and guide their team, business partners, and process evolution.

• Provides advice, counsel, and recommendations to Retail Operations VPs on developing and maintaining a strong pro-associate culture, and all other HR best practices.

• Key member of the East and West Retail Operations leadership team; responsible for being an active voice for HR and our people strategies within these forums.

• Works closely with Leadership to improve work relationships, build morale, increase productivity and retention.

• Maintains solid relationships with business partners to ensure services received and delivered are consistent with business needs.

• Uses technical knowledge to collaborate and effectively negotiate effective service flow.

• Brings together skills and talents of different people to achieve goals.

• Partners with HRBP Compliance to ensure policy review, practices, procedures, programs, and initiatives that are in alignment with Human Resource strategy and legal compliance expectations.

• Co-creates and delivers HR training and development programs to help strengthen consistency in retail HR operations and overall compliance.

• Promotes best practice approaches to human relations at retail.

• Represents HR on various business committees.

• Designs and delivers effective HR associate relations interventions on individual, group, and department level.

• Collaborates with HR professionals across the organization on projects, etc.

• Grows organizational capacity to address HR related topics and concerns in ways that ensure fairness, dignity, respect, consistency, and integrity.

• Role models organizational values, actively supports our business and people strategies.

Qualifications and Experience:

7-10 years of related HR leadership and people leadership experience

Strong working knowledge of federal and state regulations, labor laws including EEO and ADA compliance, FMLA, FLSA.

Bachelor's degree in a related area: Business, Human Resources etc.

Strong working knowledge and/or experience in retail operations

Preferred:

Master's degree in HR, Industrial Relations or another related field

Strong working knowledge and/or experience in retail grocery operations

Skills and Abilities:

Proven ability to hold confidential and sensitive information; must be able to generate and maintain high levels of trust, integrity, and strong judgment with all business partners and HR peers

Demonstrated ability to lead large organizational change

Working knowledge of how to effectively manage risk and liability, while ensuring a positive associate experience

Proven ability to effectively balance needs of the people with needs of the business

Strong analytical skills with ability to solve problems

Demonstrated people skills with ability to interact with leadership and associates at all levels.

Excellent presentation, interpersonal and communication skills - verbal and written

Proven ability to prioritize and manage multiple priorities

Proven ability to influence people and organization

Emotional intelligence - must be able to remain calm and grounded in high pressure situations

Strong organizational skills

Must be available to travel throughout our 5-state footprint, as business needs dictate

The Salary Range for this Position is $139,120 - $208,680.

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.