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Amazon Sr. Specialist, EC2 Mac, Strategic Accounts in Santa Clara, California

Description

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, macOS on AWS background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Strategic Accounts team as a Business Development Specialist!

The Worldwide Specialist Organization (WWSO) works backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

The WWSO Strategic Accounts team positions AWS as the best place to run macOS-based workloads, helping Apple developers innovate faster. With EC2 Mac instances, developers creating apps for iPhones, iPads, Mac, Apple Watch, Apple TV, and Safari can provision and access macOS environments within minutes, dynamically scale capacity as needed, and take advantage of AWS’s broad catalog of web services to automate and modernize their build and test pipelines and accelerate innovation. Apple developers are freed from having to procure, manage, and maintain physical Mac machines and instead, and can instead focus on deliver more engaging, feature-rich applications to market faster. As a Business Development Specialist on WWSO Strategic Accounts team, you will create scaled GTM motions to expand adoption of the EC2 Mac service into new or existing customer portfolios within our Strategic Accounts customers.

Key job responsibilities

• Own the GTM strategy and execution for Core Services/EC2 Mac in Strategic Accounts, collaborating with teams in the field including Sales, Partners, Marketing, and other Specialists.

• Leverage your deep expertise in EC2 Mac to understand the most important customer problems in your region and enable account aligned teams in the field to solve them.

• Lead cross-functional initiatives to expand markets/accounts, develop scalable programs to drive adoption, and identify new opportunities within your domain.

• Develop and execute goals to drive long term growth in your geography, while meeting/exceeding revenue and non-revenue driven KPI’s.

• Bring customer data and market signals back to Worldwide teams to ensure we are prioritizing the building of the right features and services for our customers.

• Delivering monthly/quarterly business reviews and operational planning documents for your respective tech domain and geography.

• Drive geographical scale through external partners; Partner with cross functional teams across Solution Architecture, Business Development, Marketing, Partners, and Training and execute customer acquisition programs and strategies.

About the team

Within WWSO, this position is a part of the Go-To-Market (GTM) Specialist team, where you will lead GTM strategy for AWS’ EC2 Mac offering for the AWS Strategic Accounts. We create sales plays, leverage partners, and build new initiatives that drive results for our customers. We provide critical feedback from customers to inform our product roadmap, and work closely with our partner network to build an ecosystem supporting our customers’ goals. In emerging areas, we play a critical role as the “first in” teams to build markets for new services, domains, or solutions. When a customer needs to innovate and requires a new way to leverage AWS, they count on us to innovate with them to build and deliver what they need.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses, and pride themselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.

Basic Qualifications

  • Bachelor's degree

  • 7+ years of relevant GTM, Sales, or Consulting experience

  • 5+ years of technology domain experience macOS and the Apple developer space

Preferred Qualifications

  • Exceptional interpersonal and communication (both written and verbal) skills.

  • Experience communicating with both technical and non-technical stakeholders across multiple teams, as well as internal and external executive stakeholders.

  • Established track record of credibility as a technology advisor with customer executives (e.g. CEO, COO, CIO, CTO, CMO) and Line of Business Leaders.

  • Experience and success in negotiating complex deals with customers and partners.

  • Experience in a heavily matrixed sales environment, including developing, implementing, managing, and executing go-to-market growth initiatives and sales motions.

  • Deep understanding of cloud technologies, including public and hybrid cloud platforms.

  • Technical background in engineering, computer science, or MIS a plus.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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