Description

We are offering a role within the Non-Profit industry, based in San Jose, CA. The position is for a Medical Receptionist, where the main duties involve managing appointments, handling incoming calls, verifying patient insurance and eligibility, and maintaining patient demographics. This role offers a short term contract employment opportunity.

Responsibilities:

• Management of patient appointments, including scheduling, rescheduling, and cancellation.

• Handle all incoming calls to the Call Center, provide necessary information, take messages, and schedule appointments as required.

• Verification of insurance details and eligibility information for patients.

• Greet individuals entering the lobby, ascertain the purpose of their visit, and guide or accompany them to the appropriate destinations.

• Monitor calls on hold to prevent long waiting times.

• Relay patient queries, requests, and other messages to the relevant person or department.

• Update, verify, and maintain all relevant patient demographic and insurance information.

• Regular communication with the supervisor regarding the status of operations, patient access, medical records, insurance coverage updates and other related issues.

• Handle patient inquiries, complaints or concerns regarding their accounts or appointments.

• Collection of payments from patients in accordance with the organization's policies on cash handling.

Skills:

• Basic Medical Terminology

• Healthcare Environment

• Healthcare Administration

• Spanish Language

• Epic Software

• Patient Records

• Receptionist Duties

• Patient Appointments

• Patient Insurance

Requirements • Proficiency in Basic Medical Terminology

• Familiarity with the Healthcare Environment

• Ability to handle Healthcare Administration tasks

• Fluency in the Spanish Language

• Proficiency in using Epic Software

• Experience in handling Patient Records

• Proven ability to perform Receptionist Duties

• Able to schedule and manage Patient Appointments

• Knowledge of Patient Insurance processes

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .