Job Information
SORENSON COMMUNICATIONS, LLC RMA Technician in SALT LAKE CITY, Utah
Description
Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and heard-of-hearing!
Benefits
Paid Vacation Time and Paid Sick Time and Paid Holidays
401k 6% match with immediate vesting
Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
TeleDoc
HSA company match
3 Medical plan options including a Low Deductible PPO Medical Plan Offering
Employee Assistance Program
Engaged Employee Resource Groups
Outstanding Learning and Career Development Opportunities
Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.
Essential Duties and Responsibilities
Use and understand the UPS shipping software program and all UPS shipping and receiving procedures
Receive and sign for incoming shipments of returned phones or repackaging materials
Operate a forklift (must maintain a current Fork Lift Certificate)
Organize and prioritize warehouse components
Ship CaptionCall phones and supplies to Trainers and customers
Manage and organize the RMA process to test all defective returns
Refurbish and reship returned phones that are operational
Be trained and be an expert in all warehouse functions and operations
Provide weekly and monthly reports of items shipped and summaries of challenges and successes
Show a willingness to accept and complete new tasks and assignments as needed
Positive attitude and team player
Other duties and responsibilities as assigned
Supervisory Responsibility
This position has no supervisory responsibilities.
Travel Requirements
Travel Requirements: Less than 25%
Education
Minimum of a High School Diploma or GED
Experience
Previous experience in a warehouse Environment
Knowledge, Skills, and Abilities
Intermediate Computer Skills (MS Word, Excel, etc.)
Must be able to communicate effectively orally and through written reports
Must be able to meet/supervisor daily goals in a fast paced, constantly changing warehouse and quality controlled environment.
Working Conditions and Physical Requirements
Ability to sit and/or stand at a desk and work with a computer for extended periods of time.
Positive attitude, team player, good interpersonal communication skills and able to work across company departments.
Company Summary
Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.
Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.
Equal Employment Opportunity:
Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.
Equal Opportunity Em ployer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner... For full info follow application link.
Sorenson Communications is an EOE, Disability/Age Emp oyer
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