The application window is expected to close on: 3/4/2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Central Operations Team: We streamline pricing and discounting through automation to ensure data accuracy and consistency. By aligning with Operations, Finance, Sales, Compliance, and IT, we enhance policies, processes, and tools to simplify the buying experience for partners, customers, and sales. As part of the Commerce Operations organization, our mission is to deliver seamless commerce operations for Cisco's customers, partners, sellers, and renewal managers across all offerings, driven by a culture of talent and teamwork.

Your Impact

Support and operationalize strategic initiatives for Cisco’s Partner Sales Development teams by collaborating with Partner Incentive Owners on high-revenue incentive offers. Translate sales business strategies into data requirements to ensure accurate partner discounts on Cisco’s commerce platform. Serve as the point of contact for managing and resolving offer setup issues.

• Analyze and improve business processes to enhance productivity and performance.

• Translate complex business strategies into clear data requirements and actionable insights.

• Lead and participate in cross-functional projects to implement new offers and operational improvements.

• Identify inefficiencies and develop strategies to optimize workflows.

• Collaborate with Sales, Finance, and IT to provide data-driven recommendations.

• Document business processes and deliver training on new tools and procedures.

Minimum Qualifications

• 5+ years of relevant business analysis experience within the IT industry, including tasks such as data analysis, requirement gathering, and process improvement

• Experience leading data analysis and audit projects with large data sets, utilizing advanced Excel skills (macros, pivots, formulas, data slicing) to identify trends and insights, resulting in actionable business strategies.

• Demonstrate the ability to analyze data from four or more sources to identify root causes, evaluate solutions, and successfully present findings to multi-functional teams, achieving consensus on a strategic path forward.

• Proven proficiency in process and change management, proven by leading two change initiatives achieving 100% user adoption and over 10% improvement in process efficiency.

Preferred Qualifications

• Effective verbal and written communication skills, bold, assertive and possess a sense of ownership of work you're leading

• Work independently as well as in a multi-functional team environment and responsive and timely in delivering on commitments

• Highly organized with strong analytical and problem solving skills, and high level of accuracy and attention to detail in all aspects of work

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.