Description

Come join our life-changing team building hope, resilience and well-being as a Senior Case Manager!

Shift Details: Full-Time - 40 hours/week

Compensation: $45,000-60,000 – based on experience

Location: 1771 Kent Street, Roseville, MN 55113

About the Role

As our Senior Case Manager, you'll play a crucial role in guiding residents through their reentry journey. You'll lead a team of Case Managers and the Resident Compliance Monitor, overseeing everything from referrals and case assignments to Federal disciplinary hearings. You'll also ensure we’re providing the safest and most supportive environment possible.

This is more than just a leadership position—you'll be a mentor, a resource, and an advocate for both your team and the residents we serve.

What You’ll Do

• Support New Residents: You’ll coordinate the intake process, ensuring residents are welcomed and assigned rooms that meet their needs for safety and security.

• Guide Case Management: You'll oversee the flow of referrals and case assignments, working closely with the Federal Bureau of Prisons (BOP) and U.S. Probation Office (USPO) to make sure residents receive the support they need.

• Ensure Compliance: Conduct routine audits, including resident files, room searches, and monthly logs to ensure everything is in line with BOP and PREA standards.

• Be a Leader: Supervise and mentor Case Managers and the Resident Compliance Monitor, ensuring they have the training and resources they need to succeed. You'll also conduct performance reviews and respond to resident concerns or grievances.

• Facilitate Disciplinary Processes: Handle Federal disciplinary hearings and incident reports, ensuring fairness and adherence to regulations.

• Coordinate PREA Standards: Lead investigations and ensure our facility is fully compliant with PREA guidelines, helping create a safe and supportive environment for all residents.

• Provide Ongoing Support: In times of need, you'll step in to carry a caseload or assist with daily case management duties.

Job Highlights:

• Medical, Dental & Vision Insurance

• 403(b) Retirement Plan

• HSA & FSA Programs

• Employer Paid Life Insurance, Short-Term/Long-Term Disability

• Quality training, continuing career education and leadership programs

• Paid Time Off (Vacation, Holiday & Sick Days)

Required Qualifications:

• A Bachelor’s degree or equivalent experience in criminal justice

• Minimum of five years of experience in corrections

• Experience as a Case Manager

• Experience in residential programming

• Knowledge of automated case management systems

• Excellent communication and writing skills

What We’re Looking For

• Experience & Education: You should have a Bachelor’s degree and at least five years of experience in corrections or residential programming. Previous experience as a Case Manager is important.

• Leadership: You have a passion for mentoring and leading a team, with the ability to provide guidance and support to help them succeed.

• PREA Knowledge: You’re familiar with PREA standards and committed to maintaining a safe, compliant environment.

• Tech-Savvy: Experience with automated case management systems, especially SecurManage, will help you hit the ground running.

• Strong Communicator: Your written and verbal communication skills are top-notch, allowing you to build trust and rapport with residents, staff, and external partners.

Why Join Us?

This is an opportunity to be part of something bigger—working with a mission-driven organization that’s dedicated to supporting people through their reentry journey. You'll have a direct hand in helping individuals build better futures and reintegrate successfully into the community.

Ready to Make a Difference?

If you're ready to lead with purpose and take your career to the next level, apply today to join us as a Senior Case Manager. Help us build safer communities and support successful reentry for individuals in our care.

Apply Now

Qualifications

Skills

Preferred

• Leadership: Advanced

• Case Management: Advanced

• Social Work: Intermediate

• Criminal Justice: Intermediate

• Analytical Thinking: Advanced

Behaviors

Preferred

• Team Player: Works well as a member of a group

• Leader: Inspires teammates to follow them

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

• Self-Starter: Inspired to perform without outside help

• Goal Completion: Inspired to perform well by the completion of tasks

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)