Starting Salary: $45,000/year Position Summary: T he Family Navigator provides care coordination for families with present danger due to mental health, behavioral health and/or substance abuse to assist, teach, and empower families in navigating the child welfare and behavioral health service system to achieve resiliency and recovery. The Family Navigator will provide community referrals, service authorizations and crisis intervention linkages to ensure family stabilization. This position also provides mentoring, support and advocacy to caregivers and children under investigation and engages, links, and monitors the family’s adherence to recommendations, including follow up for status reports with service providers. This position requires knowledge of Safety Decision Making Methodology and serve as a representative and advocate for families in a caring and respectful manner to promote engagement in services and treatment, as recommended. The Family Navigator works in partnership with DCF to link families to needed services and activities that promote recovery and resiliency based on their strengths, needs and desires while serving as a mentor or a role model of recovery and resiliency for caregivers and families. Technical/Functional Expectations: Educate, Supports and Guides Families- This position educates and supports families involved in the child welfare and the dependency system and guides families in navigating multiple service providers. This position assists caregivers and children in accessing community resources and navigating the system; accompany family as needed to hearings, appointments, and other recommended services. Creates Family Service Plans-This positions helps identify and build families’ social support, strengths, and needs while assisting families to identify and build natural supports as well as self-advocacy and self-efficacy skills. This includes helping families identify strengths and recognize successes to promote self-esteem and empowerment. O u t re ach, Family Engagement, and Intervention : T h i s position provides outreach and family en g a g e m ent o f f a m ili es d e t e r m i ned t o be s a f e t h a t i nc l udes r e v i e w and d i scuss i on o f f a m il y s i t ua t i on and r i s k l e v e l , ba r r i e r s, i n t e r v en t i on, and op t i o ns t h a t w o u l d e f f e c t i v ely l o w er cu rr e n t r i sk. K no w l edge o f S a f e t y D ec i s i on M ak i ng M e t ho d o l ogy: T h i s pos i t i on m u s t possess s tr o n g k no w l e d g e o f S a f e t y D ec i s i on M a k i ng M e t hodo l o g y . T h i s pos i t i on r ece i v es referrals , ass i s t s w i t h f a m il y en g a g e m ent, and provides case consu l t a t i o n . Th i s pos i t i on e n g a g es i n j o i nt ho m e v i s i t s w i t h C h il d P r o t e c t i v e I n v es t i g a t o r s w hen i nd i ca t ed. I n t ake M anag e m ent and T i m e l y S e r v i ce R e f e rr a l s: T he Family Navigator i s r espons i b l e f o r m an a g i ng t he i n t a ke o f r e f e rr a l s and co o r d i na t i o n o f s t a f f i n g w i t h C h il d P r o t e c t i v e I n v es t i g a t o r s. T h i s pos i t i on tr a c k s t he s t a t us o f r e f e rr a l s and i n i t i a t es a s e conda r y r e v i ew and s t a f f i n g w hen i nd i ca t ed f o r f a m ili es de t e r m i ned t o be a t r i s k. F S FN D oc u m en t a t i on C ase A c t i v it y: B r e v a r d C . A . R . E . S . m a i n t a i ns a case r eco r d f o r e a ch f a m i l y se r v ed and docu m en t s a l l case ac t i v i t y i n t o F S F N . T h i s pos i t i on ensu r es t hat case doc u m e n t a t i on co m p li es w i t h a l l l e g al r e q u i r e m en t s and co n t a i ns i n f o r m a t i on nece s sa r y t o p r o v i de se r v i ces. B r e v a r d C . A . R . E . S . c o m p li es w i t h case r ec o r d g u i de li ne and be s t p r a c t i ce s t and a r ds r e l a t ed t o d ocu m en t a t i on o f c a se e l e m en t s . This position documents all telephone calls and/or visits with caregivers and families into FSFN, completes monthly status reports for each assigned family to document progress and barriers to family engagement and treatment. This position also participates in staffing’s/team meetings involving assigned families and complies with requirements for FSFN documentation based on policies and procedures including updates received via email, trainings, staff meetings, and other written communication Ot h e r d u t i es as r equ i r ed: P e r f o r m s o t h e r t a s k s to co n tr i b u t e t o t he t e a m e ff o r t . Behavioral Competencies: R espons i veness: A b l e t o t ake ac t i on t o m eet t h e needs of o t he r s; r esp o nd t o so l ve p r ob l e m s; m i n i mi z e de l ays or p r ob l e m s w i t h li tt l e or no supe r v i s i on. A tt e n t i on t o D e t a il : A b l e t o be t ho r ough and co m p l e t e w hen w o r k i ng w i t h ass e m b li ng, p r oce s s i ng, or p r ov i d i ng de t a il ed i n f o r m a t i on; tr a c k d e t a il s even w hen und e r p r ess u r e. D eve l op R e l a t i onsh i p s: A b l e t o r e l a t e w i t h o t h e r s w h il e bu il d i ng c r ed i b i li t y and r appo rt ; g i ve pe r sonal suppo r t and r eass u r anc e ; p u t o t he r s at eas e ; bu i l d coope r a t i ve r e l a t i onsh i ps. D eal w i t h A m b i gu i t y : A b l e t o m a i n t a i n co m p o su r e and hand l e fr equ e nt j ob changes or un e x pec t e d d i s r up t i ons; w o r k w i th conflicting, delayed , or unclear information ; remain e ff ec t i ve w hen f ac e d w i t h change and u n ce r t a i n t y. A dap t ab ili t y: A b l e t o a d j ust app r oach w hen d e a li ng w i t h a r r ogant o r i n f l ex i b l e peop l e; adapt t o c hanges i n s i t ua t i on , d i r e c t ion, or p eop l e; ad j ust t o needs of o t h e r s w i t ho u t l os i ng se l f - e s t ee m . C us t o m er S e r v i c e : A b l e t o an t i c i pa t e and r e spond t o cus t o m e r ' s n e eds, conc e r n s , or ques t i ons to m e e t or exceed t he i r expe c t a t i on s ; he l p eva l ua t e needs and op t i ons; sh o w c a r e and co n ce r n t o de m ons t r a t e cu s t o m e r i m po r t ance and va l ue. S ens i t i v i t y : Wo r k e ff ec t i ve l y w i t h and sh o w sens i t i v i t y t o cu l t u r al d i ff e r enc e s and va r i ous soc i o-econo m i c ba c kg r ounds o f o t he r s . E t h i cs: Adhere to and model principles and values of Agency and System of Care by being strength- based, solution-focused, maintains highest level of integrity and ethical standards and work collaboratively with employees, partners, stakeholders, and clients in all interactions. Business Experience: 2 yea r s of C h il d W e l f a r e E xpe r i ence: T h i s pos i t i on w i l l act as a coo r d i na t or o f se r v i ces pend i ng f a m il y needs as w e l l as p r o v i de co m m un i t y li n k a g e s. E x t ens i v e k no w l ed g e o f c o mm un i t y r esou r c e s i s e s sen t i a l . C h il d P r o t e c t i on C e r t i f i ed state of F l o r i da: T h i s pos i t i on wil l be co - l oca t ed and w o r k i n con j un c t i on wi t h t he C h i l d P r o t ec t i v e I n v es t i g a t o r s f o r ch il d r en and f a m ili es, w hom a r e at r i sk f o r abuse, ne g l ect, or abando n m en t . S upe r i or v e r bal and w r i tt en c o m m un i ca t i on sk ill s: E f f e c t i v e co mm un i ca t i on s k ill s a r e esse n t i al to w o r k w i t h i n m u l t i p l e p a rt i es, d r i v e t o consens u s and supp o r t t he needs o f ch i l d ren and f a m ili es. Cli n i cal O ve r s i ght and Cli n i cal I n t eg r i t y : T he Family Navigator i s r espons i b l e f o r ensu r i n g t h e c li n i cal i n t e g r i t y o f s e r v i ces au t h o r i z ed and p r o v i ded t o ensu r e t h a t i n t e r v en t i on m a t ches f a m il y needs. V a li d D r i ve r ' s L i cen s e - E ssen t i a l : T h i s pos i t i o n r e q u i r es a v a li d D r i v e r' s L i cense t o t r a v el w i t h i n t he C oun t y and f o r e x t e r nal m ee t i n g s . Educational and Experience Requirements: 1. BA / B S - B ache l o r ’ s D eg r ee o r e q u i v a l ent r e q u i r ed. 2. M A / M S - P s y cho l o g y , S oc i al W o r k or H u m an S e r v i ces p r e f e rr e d . 3. M i n i m um 2 y ea r s r e l a t ed e x pe r i ence r e q u i r e d . 4. 2 t o 5 y ea r s of r e l a t ed e x pe r i ence p r e f e r r ed. Physical Requirements: L i ft i ng 20 pounds 10 % G r asp i n g 25 % R each i ng 50 % Si tt i n g 25 % S t and i n g 10 % S t oop i n g / C r ou c h i ng 5 % B end i ng 30 % R ead i ng 10 % S pe a k i ng 25 % L i s t en i n g 10 % T y p i ng 25 % W r i t i ng Brevard Family Partnership and Brevard C.A.R.E.S. are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C Hernandez at (321) 752-4650.