Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Mayo Clinic International has an exciting opportunity for a Senior Manager to join the Global Consulting team. The Senior Manager acts as the lead in the planning and execution of overarching business analysis endeavors for international healthcare consulting clients. The Senior Manager will need a broad understanding and vision for future statements of work and needs of clients. The ability to influence and execute strategy of current statements of work and demonstrated agility in working with rapidly developing project scope and plan is expected. The Senior Manager will synthesize and drive solutions between operations, work units, suppliers and technical area. The Senior Manager provides direction, coaching, training, and mentorship for team members and colleagues, as appropriate, in alignment with the project, program, or organizational structure within a healthcare setting. This person is responsible for the development of the business analysis approach. The Senior Manager takes a data-driven approach to reach decisions that support and advance client and team objectives. This person will also ensure the developed solutions satisfy the stated requirements and business objectives. Develops strategic partnerships with internal and external stakeholders, including clinical and non-clinical, to develop a solid knowledge base of the healthcare business, including the strategic plan, deliverables, processes, and financial impacts. The Senior Manager leads or participates in the research and consolidation of information to identify and recommend potential business and organizational relationships and partnerships. The successful person will apply a strong knowledge base of relevant systems/applications as it relates to workflow, process, and problem resolution and recommends improvements. This person will have a robust knowledge and understanding of healthcare and all service offerings provided by the Mayo Clinic Global Consulting team including but not limited to clinical service optimization, facilities reviews, nursing program, quality programs, and others as requested by clients. Researches and analyzes operational procedures and methods of clients and recommends changes for improvement in efficiency and effectiveness. Stays current on knowledge, practices, and healthcare trends (nationally and internationally) that directly affect the client. Develops client ready deliverables, including the content and formatting.

This role may require matrix supervision and evaluation of staff from other departments and divisions, including external contractual partnerships. This role may also have direct and indirect reports and be in a position to employ and guide the global consulting staff in a goal-orientated manner within projects. The Senior Manager creates a collaborative and positive work environment. Partners in the support of enterprise department/division and institutional projects, staff recruitment, policy, and process implementation, and serve as a resource for issues and communications. Initiates judgment in handling a variety of operational and relationship management issues.

Qualifications

• Proficient in all Microsoft Office tools and products.

• Previous experience leading teams and managing people is preferred.

• Bachelor's degree and 9 years’ experience in business analysis, business administration, engineering, information science, health or science-related field OR Master’s degree and 7 years' experience in business analysis, business administration, engineering, information science, health or science-related field.

Exemption Status

Exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Schedule

Full Time

Hours/Pay Period

80

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Melissa Benning

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.