Additional Information

Job Number 25033562

Job Category Property Leadership

Location Four Points by Sheraton Richmond Airport, 4700 South Laburnum Avenue, Richmond, Virginia, United States, 23231VIEW ON MAP (https://www.google.com/maps?q=Four%20Points%20by%20Sheraton%20Richmond%20Airport%2C%204700%20South%20Laburnum%20Avenue%2C%20Richmond%2C%20Virginia%2C%20United%20States%2C%2023231)

Schedule Full Time

Located Remotely? N

Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, SMI Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job reference: 000269

Salary: $80,000 to $85,000 + Quarterly bonus up to 20% of Annual Salary

Department: Property Leadership

Location: Four Points by Sheraton Richmond Airport

Division: SMI Hotel Group

Hours Per Week: 40

Job Description

General Manager

We are seeking an experienced and results-driven General Manager to lead the operations and sales functions of Four Points by Sheraton Richmond Airport This role is responsible for creating a positive work environment, ensuring superior guest satisfaction, and driving financial performance. The ideal candidate will be a motivational leader with a strong ability to develop teams, optimize revenue, and maintain brand standards.

What will you do?

Leadership & Team Development:

Inspire and mentor team members, holding managers accountable for departmental success.

Foster a guest-centric culture, empowering staff to deliver outstanding service and resolve guest concerns effectively.

Create an environment where employees feel valued, motivated, and engaged.

Operational & Financial Performance:

Oversee all hotel operations, ensuring excellence in cleanliness, maintenance, and service.

Utilize financial expertise to control labor and operational expenses while maximizing profitability.

Develop strategic initiatives that capitalize on market demand and improve RevPAR and RGI performance.

Work with the Director of Sales to implement business and marketing plans that drive revenue growth.

Propose and manage the annual budget, identifying opportunities for capital improvements.

Guest & Community Engagement:

Ensure superior guest experiences, leading to high satisfaction and loyalty.

Represent the hotel in the local community, maintaining strong relationships with industry groups, civic organizations, and top clients.

Collaborate with department managers to implement initiatives that enhance guest service and operational efficiency.

About you:

Qualifications:

Bachelor’s degree in Hospitality Management or related field preferred.

Minimum of 5 years of General Manager experience in a full-service hotel (Starwood, Hilton, IHG, or Marriott experience required).

Proven success in guest service excellence, revenue growth, and profitability management.

Strong leadership, interpersonal, and time management skills.

Proficient in hospitality technology and financial reporting.

Why join us?

Comprehensive benefits package including:

Health, dental, and vision insurance

100% company-paid life insurance, short-term & long-term disability, and accident coverage

Paid time off & holidays

401K plan with company match

Hotel discounts

Early access to earned wages

Career advancement opportunities with a growing hospitality leader.

About Us:

SMI Hotel Group is committed to recruiting the best talent to deliver exceptional guest experiences. We foster a collaborative and dynamic work environment, where innovation and leadership are valued.

Equal Opportunity Employer:

We are an equal opportunity employer and do not discriminate based on race, religion, gender, age, disability, veteran status, or any other protected status.

Are you ready to lead and inspire? Apply today to become our next General Manager!

This company is an equal opportunity employer.

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