Overview

Come join Team Atlantis! We are currently accepting application for a Concierge Representative. The Concierge Representative sells and promotes the Atlantis property and its amenities, assists guests by making Hotel, Restaurant and Spa reservations.

Day Shift Position

Responsibilities

• Sell and promote Atlantis and all of the on-property outlets

• Assist guests by making Hotel, Restaurant and Spa reservations at Atlantis

• Assist guests by securing tickets to local attractions and events, making auto rental reservations, making arrangements for delivery of health-care equipment for hotel guests, printing airline boarding passes, and placing orders for gift, flower and/or Room Service deliveries.

• Be informed and knowledgeable of local attractions and events

• Assist the Hotel Front Desk with check-ins / check-outs as needed

While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk, and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications

• Proficiency in computer skills, experience with LMS a plus

• Ability to sell and promote the property and all of its outlets

• Ability to handle cash accurately

• Ability to read and analyze guests folios and Hotel reports

• Knowledge of general office equipment

Must adhere to all appearance standards,* including but not limited to no "visible" tattoos/piercings or unnatural hair and nail colors. *

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

• Comprehensive benefits (medical, dental, vision, supplemental coverage)

• 401K retirement savings plan + discretionary match

• Education Tuition Reimbursement Program

• Paid Vacation

• Holiday Pay

• Recreation /Fitness Discounts

• Weekly Resort Prizes

• Career Development and Training Workshops

• FREE daily meal

• Internal Advancement

Job Locations US-NV-RENO

ID 2025-21578 Employment Type Full-Time Subdivision Hotel