As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members.

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

The Target Pay Range for this position is $100,900.00-$123,200.00 annually. The full Pay Range is $78,400.00 - $145,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here .

IMPACT YOU’LL MAKE:

You will be at the heart of creating engaging content and performing ongoing analysis for BECU.org and other crucial platforms as the Sr Content Strategist (Content Strategy Manager) at BECU. Your role is essential in collaborating with cross-functional teams to drive insightful web data analysis. You will be instrumental in shaping and executing content optimization strategies that align with business goals and elevate member experiences. Furthermore, you'll maintain close collaboration across the credit union, fostering continual enhancement in content quality to meet BECU's strategic goals, address member needs, and uphold the BECU brand.

This role is primarily remote with in office time required for monthly team meetings and other occasional business needs.*

WHAT YOU'LL DO:

• Data Analysis Leadership: Identify and explain data-driven approaches to leverage GA4 and other sources. Determine metrics and trends to derive actionable, strategic outcomes and influence consumer behaviors.

• Content Visibility Enhancement: Enhance the visibility of captivating content across BECU.org. Utilize data analysis to offer recommendations and insights for member-centric content optimization, maintaining best practices and aligning with business objectives.

• Project Leadership: Lead or contribute to projects such as content refreshes, digital enhancements, restructuring information architecture, A/B testing, and taxonomy development. Collaborate with editors, writers, designers, project managers, and other team members to deliver exceptional content.

• Collaborative Strategy: Foster partnerships for content strategies that boost site traffic, improve conversions, and meet member needs in collaboration with relevant stakeholders.

• SEO & Conversion Optimization: Optimize existing website content for SEO and conversion purposes. Oversee site search and participate in technical upgrades to enhance content visibility, communicating optimization outcomes to stakeholders.

• Support Systems Development: Aid in developing taxonomies, categorization, and tagging systems to boost localization, personalization, and measurement capabilities.

• Site Navigation Refinement: Guide the refinement of site navigation strategies for SEO benefits and enhanced usability

• Research & Analysis: Conduct quantitative and qualitative research, including content audits, gap analyses, and competitive research to gauge content effectiveness. Analyze data and recommend changes as needed.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

• Opportunity to Innovate: Play a crucial role in shaping the content strategy and digital presence of BECU, driving innovation and creativity.

• Professional Growth: Continuous learning and development opportunities to broaden your expertise and advance your career.

• Collaborative Environment: Be part of a supportive team where your ideas and contributions are valued and spark real impact.

• Member Impact: Directly influence the member experience by providing optimized and engaging content.

• Recognition: Your efforts to enhance the digital landscape of BECU will be acknowledged and appreciated.

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor’s degree in Business, Information Management, Content Management, Marketing, Communication, or equivalent experience.

• Minimum 5 years of experience in content, web, or user experience strategy.

Desired Qualifications:

• Experience designing information architecture for large-scale content solutions and using web analytics to support assessments and decisions.

• Experience with HTML, XML, DITA, and an enterprise-wide content management system (CMS).

• Demonstrated ability to translate business and user needs into long-term content solutions.

• Experience with enterprise content management systems.

• Experience analyzing metrics and data, with proficiency in Google Analytics.

• Excellent written and verbal communication skills, including experience writing web copy.

• Experience working in an Agile environment.

• Demonstrated Project/Program Management skills.

• Experience developing and communicating new ideas and creative solutions.

JOIN THE JOURNEY:

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future.

As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.