Details

• Department: Ascension Care Operations

• Schedule: Full-Time Days, Monday-Friday, Remote

• Facility: Automated Benefit Services (ABS)

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.

Responsibilities

The Account Executive serves as primary contact to assigned clients with the goal of delivering a high level of service, and a positive client and member experience. The Account Executive is responsible for executing detailed, comprehensive, and accurate group implementations, group strategy meetings, and plan changes. In addition, this individual is expected to process reports, interpret data/analytics in a comprehensive manner and clearly present detailed reporting to clients with an action plan and recommendations that are aligned with ABS’ corporate philosophies. The Account Executive must be able to tackle challenging questions which require in-depth review, analysis, evaluation and detailed preparation.

• Responsible for all aspects of the account relationship including retention, client satisfaction, strategic business planning, client performance reviews & evaluations, report delivery and interpretation.

• Initiate and participate in strategy development with clients (along with their broker/agent when applicable), to position ABS within the clients’ health-care strategy with the focus on retention and adding value-added services.

• Coordinate deliverables for current clients in an RFP situation, and manage the discovery and solution development process.

• Ability to understand current health-care trends and issues and effectively communicate how they may impact client strategies.

• Interface and facilitate communications with appropriate leaders within ABS to help problem solve or support new service offerings.

• Effectively communicate client intentions and expectations to the internal team that supports effective delivery of service.

• Establish strong relationships with key decision makers and project facilitators.

Requirements

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate'sdegree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

Additional preferences:

• Bachelor’s degree preferred

• 5+ years of experience in TPA industry, group health insurance, or other related health-care field.

• Possess strong analytical skills, out of the box thinking, with a consultative approach.

• Possess excellent written and verbal communication skills.

• Understanding of medical plan operations and issue resolution

• Knowledge of Facets claims adjudication system is preferred, but not required.

#LI-Remote

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)