Reference #: 4565195 THE POSITION The Department of Transportation in Berks County is currently looking to hire a Driver License Examiner Assistant. This role involves overseeing the application and knowledge testing procedures for both commercial and non-commercial driver's licenses in Pennsylvania. If you are interested in this opportunity, do not hesitate to submit your application today!

DESCRIPTION OF WORK The primary responsibility of this role involves interacting directly with customers to confirm their identity, assist with completing application forms, and inputting relevant information into the online driver license application software. Additionally, the position entails conducting standardized knowledge tests to assess applicants' comprehension of the Vehicle Code, driving regulations, and traffic control devices. Moreover, a vision screening test is conducted using a telebinocular instrument to evaluate visual acuity. Another crucial aspect of the job is entering applicant test results and customer applications into online software systems through a PC terminal. It is essential to accurately input this data to ensure the smooth processing of driver license services. The role requires strict adherence to the Customer Service Policy of Driver and Vehicle Services. This involves maintaining a high level of professionalism and customer care throughout all interactions. Furthermore, the position involves verifying and documenting fee waiver codes when necessary to process customer transactions. Compliance with Fee Waiver Guidelines is essential to ensure accurate and efficient service delivery. Finally, the job may also include performing other duties as needed to support the efficient operation of driver license services. This could involve various tasks related to customer service and administrative support.

Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information:

Full-time employment Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch. This position requires overtime and travel as needed. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements:

One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements: You must meet the PA residency requirement.For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions.

Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment. How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans:

Pennsylvania law (51 Pa. C.S *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position.  No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.