PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.

Join us. (https://careers.pagerduty.com/) At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

PagerDuty Overview:

PagerDuty seeks a dynamic and results-driven Regional Vice President (RVP) to lead our Majors and Mid-Market teams within our diverse, customer-centric organization. Reporting directly to the Executive Vice President (EVP) of Sales, you will work closely with senior leadership and cross-functional teams to shape the strategic direction and drive revenue growth across these critical segments. As the RVP, you will oversee the day-to-day operations of a high-performing sales organization, focused on both new business acquisitions and expanding existing customer relationships. This is a unique opportunity to make a significant impact on PagerDuty’s long-term success, leveraging your experience in building and scaling successful sales organizations.

Key Responsibilities:

• Lead, mentor, and manage the Majors and Mid-Market sales teams, ensuring alignment with PagerDuty’s broader strategic objectives while driving sustained revenue and growth across your region.

• Own and implement a data-driven, regional sales strategy, building alignment across cross-functional teams ensuring it meets the business's and customers' needs within your designated region.

• Drive growth through both new customer acquisition and expanding relationships with existing mid-market and enterprise clients, maintaining a balance between transactional and strategic sales cycles.

• Cultivate a high-performance culture across your region by fostering a coaching-focused environment, developing talent at all levels, and ensuring consistent achievement of sales targets.

• Collaborate with senior leadership, marketing, customer success, sales development, and other key stakeholders to ensure seamless execution of regional sales initiatives, optimizing operational efficiency and sales enablement efforts.

• Oversee the sales process to ensure the disciplined execution of tools, methodologies, and best practices, driving operational excellence across your teams and region.

• Provide insightful reporting and strategic recommendations to senior leadership regarding regional performance, emerging trends, and opportunities for improvement.

Basic Qualifications:

• 8+ years of experience in sales leadership with a proven track record of building and leading high-performing sales teams in a SaaS or technology environment.

• Proven expertise in defining and executing regional sales strategies that drive measurable revenue growth and meet organizational objectives.

• Strong proficiency with Salesforce (or equivalent CRM), including pipeline management, reporting, and forecasting, with the ability to leverage data and analytics for actionable insights.

• In-depth experience working across both mid-market and enterprise accounts, with a demonstrated ability to scale sales teams and operations to match growth needs.

Preferred Qualifications:

• Significant experience in a high-growth, fast-paced SaaS or technology environment, with the ability to adapt quickly to market and organizational changes.

• Expertise in driving both new customer acquisition and expansion of existing accounts through business value-driven selling techniques.

• Strong leadership presence, with a demonstrated ability to attract, retain, and develop top-tier talent while building high-performance sales organizations.

• A deep understanding of the entire sales lifecycle, from prospecting to closing, and how to apply relevant sales methodologies in a diverse range of customer environments.

• Comfort and acumen in engaging with technical products, with the ability to effectively communicate complex solutions in clear, business-focused terms.

Why Join Us?

This is a key leadership position that offers the opportunity to shape and influence the future growth of our business across a vital region. If you are a strategic thinker with a passion for leading high-impact teams, we’d love to hear from you!

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

The base salary range for this position is 152,000 - $209,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts (https://careers.pagerduty.com/jobalerts) !

Where we work

PagerDuty currently has offices (https://careers.pagerduty.com/locations) in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible environment. We also provide ample opportunities for connection, like team offsites and volunteering events.

How we work

Our values (https://careers.pagerduty.com/#values) guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (https://careers.pagerduty.com/global-benefits) .

Your package may include:

• Competitive salary

• Comprehensive benefits package from day one

• Flexible work arrangements

• Company equity*

• ESPP (Employee Stock Purchase Program)*

• Retirement or pension plan*

• Generous paid vacation time

• Paid holidays and sick leave

• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO

• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*

• Paid volunteer time off: 20 hours per year

• Company-wide hack weeks

• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site (https://careers.pagerduty.com/home) and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.