Microsoft 365(M365) Intelligent Conversation and Communications Cloud is the platform that powers billions of real-time customer conversations across Microsoft’s first-party (Teams, Skype), second-party (Dynamics), and third-party solutions (through Azure Communication Services). The platform enables reliable and high-quality messaging, meeting, and audio/video calling services that work every time, from anywhere, seamlessly across all customer touchpoints. Conversations on our platforms are made more intelligent in real-time, empowering best-in-class productivity tools for the modern workplace where every call, meeting, or chat will make the next one better.

We are the team behind unified runtime platform for all tenant, user policy, settings, callee-caller interaction evaluations, across multiple M365 products, developing one of the largest scale, business-critical distributed systems in Microsoft. You will be part of the team that will focus on horizontal efforts across entire set of microservices that will handle migration to Kubernetes, Linux containers, ARM, strengthening security posture, regional resiliency, enhance and standardize operational excellency and most common incident pitfalls. You will have an opportunity to work with a highly collaborative and fun team in a fast-learning environment.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a key member of our mission-focused, multi-disciplinary team, you will:

• Help drive technical design and generate clarity across initiatives; hands-on role, expected to do code reviews and contribute regularly to evolve the quality of the services.

• Foster and develop talented engineers capable of developing and running scalable, reliable, maintainable services.

• Keep a razor focus on the usage/metrics of the owned services and be super customer focus.

• Create robust career development plans to help team members grow.

• Lead, coach, and build a diverse, inclusive, high-performing team where all team members can do their best work.

• Help the team plan and execute technical deliverables.

• Work closely with our external partners to support the team’s mission.

• Collaborate closely with teams within Microsoft to leverage the best technology to advance the team’s mission.

• Bring your curiosity, entrepreneurial spirit, and passion to deliver on the promise of technology in a difficult, competitive, and exciting vertical.

• Gain a working understanding of Microsoft as a business and collaborate with mentors and leaders to contribute to cohesive, end-to-end experiences for our users.

• Focus on customer/partner needs through a data driven approach.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, or related technical discipline AND technical engineering experience with any object-oriented coding languages including, but not limited to C++, C#, Java or Python

• OR equivalent experience.

• Mid-level people management experience

• Experience in developing and operating large scale distributed backend services

Preferred Qualifications

• Ability to communicate technical details clearly across organizational boundaries.

• Experience in DevOps to maintain live services and\or application frameworks.

• Cloud and services experience, with Azure cloud experience highly desirable: Docker, Kubernetes, Linux, C#, NET, CosmosDB

• Excellent analytical skills with systematic and structured approach to software design.

• Passion for building highly scalable, highly reliable services.

#M365Core

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .