Description:

We have an exciting opportunity as a Part-Time E-Commerce Coordinator in our Port Jefferson Station Store! We are actively seeking a new team member who has experience working in E-Commerce with strong knowledge of the functions of a E-Commerce Coordinator. This individual will create an outstanding customer experience through exceptional service within our online customer orders. With the assistance of a hand held computer, our E-Commerce Coordinators are responsible for assisting customers with their online orders, providing fast order picking services, and coordinating the store E-Commerce pickups and deliveries. This individual will also direct the E-Commerce clerks with daily tasks.

Responsibilities

Will be responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Will initiate and complete selection process for customers' on-line orders. The E-Commerce team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. While shopping in-store, this position will scan and bag orders on the go while following all bagging standards. Works with the E-Commerce team, communicating any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness. Adhere to local, state, and federal laws, food safety procedures, and company guidelines. Receive customers' orders and store products in optimal temperature zones. Read and follow directions provided within the notes section of each order Ensure quality and freshness of all items chosen Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping. Process the orders through the point of sale (POS) system Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock Maintain organization and cleanliness of staging areas and equipment Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce Supervisor Learn and adapt to new and improved processes Meet/exceed productivity standards Other duties and functions as assigned Requirements

Must be at least 18 years of age H.S. Diploma or equivalent Ability to work without supervision Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier Ability to read shelf tags Basic math skills (i.e., counting, addition, and subtraction) Excellent oral/written communication skills Must have open availability to include M-F and weekends. Schedules will be made according to store need.

We offer a comprehensive benefits package to our FT/PT employees including Medical, Dental, Vision, 401(K), 50% off lunch, 25% off in store shopping and more!