Job Information
Comfort Inn & Suites Breakfast Attendant (Part-Time) in Plattsburgh, New York
Breakfast Attendant
PRIMARY OBJECTIVE OF POSITION: Prepare and oversee the breakfast bar area for delivery of the guests' complimentary breakfast and customer service in accordance with the hotel's policies/procedures, and the brand's standards to achieve and maintain guest satisfaction, product quality, and safety/security.
MAJOR AREAS OF ACCOUNTABILITY: -Ensures guest satisfaction by preparing breakfast daily according to operational policies and standards and maintaining a clean and sanitary environment. -Prepare and set-up breakfast items. -Greet and acknowledge guests as they arrive. Must be able to initiate and engage in conversation with guests. -Bus and clear tables, straighten chairs and properly arrange the furniture. -Brew fresh coffee as needed. -Restock drink and food items and other supplies (ex. Plastic ware, napkins, cups, etc.) -Maintain the cleanliness of the breakfast area, keeping it orderly. -Wiping up spills. -Empty trash receptacles. -Thank guests as they depart. -Clean all equipment and breakfast/kitchen areas. -Sweeps and mops dining /kitchen area. -Properly store all unused items in accordance with health codes. -Inspects storage areas, fridges, and freezers for inventory counts. -Follow hotel operational procedures to ensure orders are placed for items that are below par levels -Receive supplies, date and rotate stock. -Contributes to guest satisfaction by attending to breakfast bar guest needs. -Acquires a working knowledge of hotel, in-house facilities, and local information to respond to guest questions in these areas as required. -Informs manager of any guest dissatisfaction. -Ensures the property consistently maintains a clean, hospitable and professional environment. -Adheres to Hotel's standards of operations. -Ensuring compliance with licensing laws, health and safety, and other statutory regulations. -Maintains safe and secure environment for guests and associates. -Maintain a clean, pleasant, and professional image to the guest. -Follows hotel's grooming and dress standards and wear the proper uniform at all times. -Attends work on time as scheduled. -Courteously and promptly responds to guests' requests.
Apply in person at Comfort Inn & Suites 411 Route 3 in Plattsburgh, NY