Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Risk and Compliance Technology Product Delivery and Integration team is seeking a Senior Technical Pr ogram Manager with a strong product and technical mind-set.  The successful candidate will be able to support development best practices and delivery of the Anti-Money Laundering Case Processing application. This role will provide the candidate with an understanding of the application and identify process improvement opportunities.

Key responsibilities:

• Enhance technology solutioning conversations while documenting progress and deliverables.

• Impact the delivery lifecycle process: execution of test cases, removing obstacles to delivery, coordination of development activities across multiple scrum teams, and implementing standard processes for Agile methodologies.

• Lead the engineering team in achieving PI deliverables/objectives while improving the team’s long-term performance via encouraging continuous improvement in ways of working.

• Facilitate the creation of implementation roadmaps with support from product and engineering leadership.

• Coach Product Owners through backlog refinement, backlog readiness, definition of ready/done, writing user stories, and cultivates continuous delivery of business value to end users.

• Proactively identify and maintain transparency into impediments, risks, and dependencies.

• Facilitate Agile events that help engineering deliver value incrementally and iteratively.

• Drive the engineering team's deliverables throughout the Program Increment (PI) through coaching and facilitating team level events.

• Influencing without authority through effective change and leadership management.

• Respectfully and purposefully challenge the norms.

• Living the Agile and SAFe Values and Principles.

• Championing constant learning to drive improvements and standardization.

• Inspiring collaboration and quality practices between system architects, Agile teams, and product teams.

• Promoting compliance with SDLC standards across the team.

• Ensuring data integrity for the team within the Agile Management tools.

Minimum Qualifications:

• Bachelor’s degree in technology related subject area or equivalent experience required.

• 5-8 years of experience with a consistent track record of growing responsibility.

• Previous software engineering experience is a plus.

• Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality.

• Excellent oral and written skills; Ability to efficiently communicate across product, technology and business partners.

• Ability to deliver sophisticated software iteratively and with quality.

• PMI Certification preferred. Scrum Master Certification or demonstrated experience (certification may be required within designated timeframe).

• Experience using Rally delivery management platform is required.

• Experience with SDLC Methodologies & Practice.

• Deep understanding of Agile at Scale or iterative development processes, including quality and testing standard practices.

Qualifications

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Technologies

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 24023084