About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are looking for a data-driven Go To Market (GTM) Business Analyst to join our team reporting directly to the VP of GTM and Customer Migration. Joining a newly created team, this role will be responsible for analyzing market trends and customer behaviors with actionable insights for the team to develop and execute strategic GTM plans. This role requires a high level of strategic thinking and complexity, as you will be working on projects that directly impact our market positioning and business success.

Work Location

This is a fully remote position based in the United States.

The Main Responsibilities

• Confident in building a new GTM Analyst function from the ground-up in partnership with leadership.

• Conduct comprehensive market research to identify trends, target customer segments, understand their needs and pain points, and assess market potential.

• Gather and analyze internal and external data, customer feedback, and market trends to identify patterns, insights, and areas of opportunity.

• Proficiency in data visualization tools to effectively present findings and communicate complex information.

• Prepare and present reports, dashboards, and presentations to leadership, highlighting key findings, trends, and recommendations.

• Provide regular updates and reports to leadership on the status of go-to-market projects and key performance indicators.

• Develop and maintain strong relationships with key stakeholders.

• Stay up to date with industry trends and best practices related to go-to-market strategies and apply this knowledge to improve our processes.

What We Look For in a Candidate

Qualifications:

• Bachelor’s degree in business, Marketing, Economics, or a related field; advanced degree preferred.

• Proven experience in a business analyst role, preferably in a go-to-market or strategic planning capacity.

• Minimum of 5+ years of experience in a relevant field.

• The ideal candidate will have strong analytical skills, a deep understanding of commercial strategy, with the ability to interpret complex data and make informed decisions.

• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and build strong relationships with stakeholders.

• Proficiency in data analysis tools and methodologies.

• Ability to analyze data and metrics to make informed decisions and drive continuous improvement.

• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience in Technology or Telecommunications industries.

• Knowledge of industry trends and best practices related to go-to-market strategies.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI

$91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

#LI-HR1

Requisition #: 337387

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

04/11/2025