Job Information
Avenue5 Residential, LLC Associate Vice President, Property Management in Phoenix, Arizona
In search of an Associate Vice President, Property Management to join our dynamic team!
About Us
We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:
Listen to our associates, recognize them, and give them room to grow
Invest in our associates to help them become the best version of themselves
Approach every important decision with our associates in mind
Celebrate our associates’ successes and encourage them to raise the bar even higher
About the Vice President, Property Management Role
The vice president, property management creates the strategic direction for existing complex portfolio clients and partners to maximize client satisfaction. This role is responsible for growing assigned properties within the portfolio by leveraging tools and technology to maximize performance results. The vice president operations will execute long- and short-term plans and directives by implementing judgement, vision, management and leadership.
Primary Responsibilities and Objectives
Understand the client and company’s business objectives to ensure maximization and satisfaction of client accounts
Responsible for full associate life cycle including recruiting, mentoring and performance management
Serve as the strategic business partner responsible for revenue growth for complex clients and partners
Responsible for achieving growth and operational KPI’s for portfolio clients
Responsible for the properties annual budget, P&L statements, general ledger and creating necessary reports for the property owners and Avenue5 leadership
Lead all aspects of the client relationship including communications, planning, education, and problem resolution
Provide subject matter expertise to clients to ensure product utilization is optimal
Understand the market landscape including pricing trends, competitor strengths and weaknesses, and client requirements
Maintain an expert level knowledge and understanding of all products and services
Assess revenue and profit potential for all properties and portfolio clients
Lead special projects to support client development
Collaborate on all RFP and RFI responses as related to assigned portfolio in conjunction with sales and client services
Perform other duties as assigned
Education and Experience
High school diploma is required. Bachelor’s degree is preferred.
Ten or more years of experience in multi-family property management is required
Ten or more years of direct management experience is required
Ten or more years of experience in managing, expanding and developing relationships with clients at a senior level is required
CPM certification is preferred
Participation in industry groups is preferred
Five or more years of experience in Yardi Voyager or other equivalent system is required
Skills and Requirements
Strong understanding of property management industry trends, issues, and emerging technology
Track record of accomplishments and high-impact results
Ability to work independently and prioritize effectively in a fast-paced environment
Intermediate to advanced level knowledge with MS Office Suite including Outlook, Word, PowerPoint and Excel (including Excel functions)
Ability to meet deadlines
Ability to read and understand financial statements
Ability to create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development
Ability to work independently and prioritize effectively in a fast-paced environment
Excellent written and verbal communication skills
Required to complete and successfully pass the Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned
Diversity
Diversity creates a healthier atmosphere: Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.