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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

Plans, organizes, directs, and evaluates the work of team members. Leads and coordinates efforts to ensure that process, performance, and continuous quality improvement programs, projects, and initiatives in assigned areas are developed and managed using a data-driven focus that sets priorities for improvements aligned to Quality and Safety strategy as well as focused aligned on improving ongoing operational and progam efficiencies and effectiveness and minimizing/eliminating waste/variation for sustained high-value healthcare delivery.

Locations

Stanford Health Care

What you will do

• Manages the program, providing strategic direction, and collaborates with internal resources, consultants, auditors, electronic systems, and physician champions.

• Performs supervisory functions for the assigned program by interviewing and recommending or hiring new staff members; providing or arranging for training of subordinates; evaluating subordinates’ performance; and recommending or initiating personnel actions such as promotions, transfers, or disciplinary action to ensure adequate and competent staffing.

• Builds, directs, manages, and ensures implementation and effectiveness of assigned process, performance, continuous quality improvement programs, projects, and initiatives.

• Implements a performance management and improvement process that leads to a positive and measurable impact on the health care system. Coordinates with the Quality Safety and Healthy Equity Department’s performance and quality initiatives to ensure alignment and optimal use of resources.

• Researches and designs appropriate performance and quality training. Coordinates performance management and quality improvement capacity building for all levels of management and employees.

• Establishes a continuous performance and quality improvement effort and monitoring and reporting system. Regularly reports the status of performance and quality improvement efforts and impacts.

• Collaborates on the design of the information technology infrastructure required to support a health care system-wide performance and quality improvement system. Ensures needed data is collected on a timely basis, regular reports on progress are distributed, and makes recommendations for future improvements based on the data.

• Stays abreast of developments in the Performance Improvement and Quality Improvement field. Searches out best performance and quality improvement practices, making higher management aware of them and suggesting areas where they could be implemented.

Education Qualifications

• Bachelor’s Degree in a work-related field/discipline from an accredited college or university is required.

• Master's degree from an accredited college or university in a work-related field is preferred.

Experience Qualifications

• Five (5) years of progressively responsible and directly related work experience within a large acute care hospital or health care system in one or more of the following areas:• Patient Safety• Quality Assurance/Quality Improvement• Value-Based Care• Regulatory, Accreditation and Licensing• Clinical experience, such as Radiology Technologist (RT) or Nursing

Required Knowledge, Skills and Abilities

• Knowledge of and ability to apply the principles and practices of management and supervision.

• Knowledge of accreditation, regulatory, licensing and other standards, requirements, and guidelines applicable to hospitals, specifically, Joint Commission, CMS Conditions of Participation, Title 22, California Business & Professions code, California Health and Safety Code, California Medical Association-Institute for Medical Quality, National Committee on Quality Assurance.

• Knowledge of and ability to apply multiple performance improvement methodologies and tools to projects (e.g. Lean, Six Sigma, FMEA, Poka-Yoke, 5S, SIPOC, value stream mapping, process mapping, cause and effect diagrams, prioritization and selection matrix).

• Knowledge of the principles and practices of high-value care, including familiarity with barriers to high-value care.

• Knowledge of the principles and practices of value-based decision-making, health care payment/reimbursement, and delivery models.

• Knowledge of the trends, developments, and research in the medical field and with health care systems.

• Knowledge of the methods, techniques, and procedures used to assess adequacy of patient care provided as well as in recognizing and identifying gaps/deficiencies in services provided.

• Knowledge of advanced quantitative skills and ability to use statistics to evaluate and interpret data, summarize results and make recommendations.

• Ability to utilize the Clinical Effectiveness framework to ensure that performance improvement initiatives focus on improving outcomes, appropriateness of care, patient centeredness, and value.

• Ability to coordinate project initiatives, meetings, and clinical program management to achieve service and unit specific goals and strategic direction.

• Ability to navigate strategic and operational challenges and achieve objectives with constraints of limited resources and competing demands.

• Ability to effectively communicate key messages to diverse groups of audiences to drive the necessary call to action to implement strategies.

• Ability to stay abreast of inpatient quality measures receiving external visibility and attention (e.g. CMS, HealthGrades, US News & World Report, HEDIS, PQRS).

• Proficiency in MS Office Suite - Word, Excel, PowerPoint.

Licenses and Certifications

• CA-RN (Registered Nurse) or

• ARRT - Radiology Tech License or

• CRT - Calif Radiologic Tech

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $76.90 - $101.91 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.

As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.

Learn about our awards (https://stanfordhealthcare.org/about-us/awards.html) and significant events (https://stanfordhealthcare.org/about-us/our-history.html) .