customer service rep.

• oxford , mississippi

• posted november 4, 2024

job details

summary

• $18.49 - $18.50 per hour

• temporary

• high school

• category office and administrative support occupations

• referenceAB_4650094

job details

We are currently hiring Outbound Customer Care Associates at our client in Oxford! These positions require some onsite work so must be local candidate. Pay Rate: $18.50/hr Hours: Must be able to work any schedule shift between 7:00AM and 7:00PM CST Job Duties: Answering questions about property taxes, inquiring about exemptions and explaining how bills are paid. Must be able to toggle between screens, research information in multiple systems and speak to clients while taking notes. Background check includes a Criminal Check, Employment/Education verification and a Drug Screen. Please send your resume for next steps!

salary: $18.49 - $18.5 per hour

shift: First

work hours: 7 AM - 7 PM

education: High School

Responsibilities

• Perform outbound tax-related calls to borrowers throughout the workday.

• Handle and address escalated customer inquiries and concerns effectively.

• Provide clear, accurate information and assistance regarding tax-related matters.

• Maintain professionalism and empathy when dealing with challenging situations.

Skills

• Follow-up

• Customer Service

• Typing Skills

• Basic Software Skills

• Customer Relations

• Basic Computer Skills

• Empathy

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

CM

courtney mercier

• +1 602 200 3916 (tel:+1 602 200 3916)

• courtney.mercier@randstadusa.com