Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar’s Construction Industries Services Division (CISD) is hiring an Aftermarket Sales Representative for our Retail and Small Core customers. Our Retail Reps focus on growing services and parts sales with customers who own fewer than 20 machines. This role is responsible for achieving sales targets through different channels like Over the Counter, Service Work Orders, and has an emphasis on leveraging ecommerce / digital sales solutions with our dealers as well to help these customers succeed. The role will cover a territory in the Western US (California, Oregon, Washington, Alaska, Montana and Idaho).

What will you do?

In this role, you will work with designated dealers in an assigned territory to drive revenue and growth for the aftermarket solutions business. You will communicate targets and follow established sales processes focused on the end customer. To achieve this growth, you will work closely with our dealer network as well as and provide leadership, guidance and counsel to optimize dealer’ sales force and marketing processes effectiveness. You will also leverage the opportunity management systems and processes to Caterpillar’s benefit, while recognizing and respecting independence of the dealer.

• Deliver the annual total STU (Sales to User) business plan for the assigned dealer territories/customer segments

• Develop and execute aftermarket services marketing campaigns leveraging Marketing Leads for targeted customers in collaboration with dealers

• Track opportunity, participation and close rates and report in the CRM system

• Drive eCommerce adoption and sales growth with target customer segments, with focus on activating dormant customers

• Build relationships with dealer’s Product Support Sales Managers and their sales organization to influence sales force effectiveness

• Seek understanding, document, and communicate internally on target customer requirements, business models, competitive landscape and other market intelligence to ensure product groups and business partners are aware of product and customer needs

• Collaborate with assigned dealers to adopt sales funnel management methods in relation to target customer segments (like Prioritized Service Events).

• Optimize parts sales variance utilization within assigned budget to drive incremental top line revenue and key dealer actions

• Partner with dealers’ Parts & Service Sales Managers and their PSSR/ISR/Parts Counter organization to influence sales force effectiveness

• Keep up to date with industry trends, changing technology and market regulations in countries covered

• Manage within the allocated Travel & Entertainment budget

What You Have (Skills & Experience)

• Industry knowledge and experience in the areas of sales, B2B account management, marketing, or after-sales support

• Demonstrated analytical and commercial aptitude to develop strong marketing campaigns

• Business development skills: prioritizing, growing and executing plans to achieve metrics

• Experience analyzing data for trends and market insights to make business decisions

• Relationship management, customer focus and value selling skills

• Ability to travel 50% of the time

Additional Details:

• Work location: Boise, Idaho

• Relocation assistance is available to Boise, Idaho only

• This is a travelling role (50%) covering a territory in Western U.S. including the following dealer territories – California, Oregon, Washington, Alaska, Montana and Idaho

• Alternative work locations potentially considered: Los Angeles, CA area, San Francisco, CA area and Seattle, WA area (no relocation assistance available)

• The position includes a company car and cell phone stipend

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.

Summary Pay Range:

$123,480.00 - $185,280.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines .

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

June 27, 2024 - July 9, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.