TouchPoint

Salary: $46,000-60,000 per year

Other Forms of Compensation: Up to $2,500 annually

Schedule: Full time; 2nd shift, 3pm-11:30pm with rotating weekends. More details are available upon interviewing.

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As an Environmental Services Manager, you will lead and supervise the operational needs of the EVS department. You will coordinate and prep associates tasks, assist in training and development, ensure a high level of cleanliness is attained, and serve as a liaison between administration and unit departments providing the highest possible level of quality service. The Ascension Providence Hospital is a Comprehensive Stroke Center and part of Ascension Michigan. Providence has a capacity of 268 beds. This is a hands-on management role.

Essential Duties and Responsibilities:

• Coordinates environmental services and housekeeping activities with other departments

• Leads, trains, manages, and develops a team of about 25 frontline associates demonstrating quality leadership in meeting performance plans

• Plans, organizes, directs, and supervises functions and activities of the department

• Establishes work standards and work flow and implements policies and procedures

• Encourages and mentors staff creativity and innovation

• Ensures compliance with all regulatory agencies and is proactive in the achievement of the facility goals and objectives

• Reads, develops, and coordinates the Total Quality Management process

• Responsible for department’s financial data and statistics and monitoring of unit expenditures

• Additional duties as assigned

Preferred Qualifications:

• We are willing to train; the ideal candidate has a strong work ethic, hospitable approach, drive, and initiative for quality and customer service

• Environmental services, housekeeping, hospitality, support services, military, and/or facilities experience

• 1+ years of lead, supervisory, or management experience

• Good written and verbal communication skills, organization skills, management skills, and the ability to delegate efficiently

• Problem-solving skills both one-on-one and in group situations

• Understanding of budgeting processes and awareness of profit and loss concepts

• Excellent administrative and organizational skills, and prioritizing

• Ability to function appropriately under stressful conditions

• CRCST or other applicable sterile processing certifications are a plus

• Proficient digital literacy and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf) for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1376475

TouchPoint

PASCHA A BELNAVIS

[[req_classification]]